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Open nowPosted 33 hours ago

Senior Specialist, Process Excellence

Workable (global search)106,839 open roles

Where
New Cairo City, Cairo Governorate, Egypt
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Your applicationOpen nowSenior Specialist, Process ExcellenceWorkable (global search) · New Cairo City, Cairo Governorate, Egypt

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 33 hours ago

Workable (global search) median: 5 days open

The posting

  • Design, develop, review, and document business processes, quality management processes, policies, procedures, and related frameworks in alignment with organizational objectives and applicable standards.
  • Assess existing business processes to identify inefficiencies, gaps, risks, and opportunities for improvement, recommending solutions based on industry best practices and organizational requirements.
  • Develop and maintain process maps, process documentation, and related deliverables using Business Process Management (BPM) methodologies.
  • Facilitate stakeholder workshops and engage cross-functional teams to validate process requirements, define improvement opportunities, and ensure effective implementation of process changes.
  • Communicate process changes, updated procedures, and new requirements to relevant employees, ensuring awareness, understanding, and effective adoption.
  • Coordinate with Governance, Risk, and Compliance (GRC) functions to ensure process excellence initiatives align with applicable governance frameworks, risk management requirements, regulatory obligations, and compliance standards.
  • Identify process nonconformities and control gaps, coordinate corrective and preventive actions with relevant stakeholders, and monitor their implementation and effectiveness.
  • Support quality management system implementation, maintenance, and continual improvement, including process-related audit activities, compliance assessments, and certification requirements, where applicable.
  • Support ISO Certification Programs

Requirements

  • 5+ years of relevant professional experience in Process Excellence, Business Process Management, Quality Management, Process Improvement, or Business Transformation.
  • Previous experience in the technology, electronic payments, payment services, banking technology, or payment gateway industries shall be highly preferred.
  • Strong knowledge of process mapping, process reengineering, continuous improvement methodologies, and BPMN techniques.
  • Practical experience in developing and documenting business processes, policies, procedures, and quality management frameworks.
  • Strong analytical capabilities, including process performance measurement, KPI analysis, root cause analysis, and corrective action management.
  • Familiarity with governance, risk, and compliance requirements and their integration into business processes.
  • Experience in managing cross-functional initiatives and engaging stakeholders at different organizational levels.
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