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Open nowPosted 486 days ago

Service Advisor

Workable (global search)19,973 open roles

Where
Wahpeton, ND, United States
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Your applicationOpen nowService AdvisorWorkable (global search) · Wahpeton, ND, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 486 days ago

Workable (global search) median: 2 days open

The posting

⚙️ Service Advisor

📍 Location: Vision Ford Lincoln – Wahpeton, ND 🕒 Employment Type: Full-Time 💰 Compensation: Base + Commission

🔧 Job Description:

Vision Ford Lincoln is looking for a customer-first, detail-driven Service Advisor to join our high-performing service team! You’ll be the trusted guide for our customers—helping them understand their vehicle’s needs, recommending solutions, and ensuring every visit is smooth, efficient, and positive. 💬✨

Your ability to communicate clearly, stay organized, and create confidence will directly contribute to the level of service our customers expect from the Vision brand. 🤝

🔑 What You’ll Do:

  • 👋 Welcome and assist customers with professionalism and care
  • 📝 Listen to concerns and document repair needs accurately
  • 🧠 Translate technical information clearly and honestly
  • 📞 Keep customers updated throughout their vehicle’s visit
  • 🛠️ Collaborate with techs to ensure timely service
  • 💡 Upsell maintenance plans, warranties & service specials
  • ✅ Finalize repair orders and ensure full customer satisfaction
  • 📲 Follow up after service to build long-term relationships

Requirements

📌 What You’ll Need:

  • 🧍‍♂️ Prior Service Advisor or customer service experience (preferred)
  • 💬 Strong communication + problem-solving skills
  • 🚦 Ability to handle a fast-paced environment with ease
  • 🔍 Basic understanding of vehicle systems and repairs
  • 💻 Comfort with computers and DMS (CDK, Reynolds, etc., a plus)
  • 🎓 High school diploma or equivalent (some college a bonus)
  • 🚘 Valid driver’s license & clean driving record

Benefits

🎁 What We Offer

  • 💵 Competitive Pay (Hourly plus Commission, monthly and/or quarterly performance bonuses)
  • 🏥 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional
  • 🛡️ Retirement plan with Company Match
  • 🎓 Paid Training & Certification
  • 🏖️ Paid Time Off + Holidays
  • 💸 Employee discounts on vehicles, service, and parts
  • 🤝 Positive Team Culture with real career growth
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