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Open nowPosted 853 days ago

Service Delivery Manager (Applications)

Workable (global search)109,826 open roles

Where
Singapore, Central Singapore
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Your applicationOpen nowService Delivery Manager (Applications)Workable (global search) · Singapore, Central Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 853 days ago

Workable (global search) median: 2 days open

The posting

  • Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
  • Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
  • Provide support during high severity incidents by interfacing with infrastructure and security teams.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
  • Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
  • Manage relationships between application and infrastructure teams through brokering and collaboration.
  • Prepare and present proposals to seek approval and secure funds for Service Delivery Operations.

Requirements

  • Tertiary qualifications in Computer Science, Information Technology or related degree;
  • Minimum 8 years’ experience in Service Delivery related to application operations and process management;
  • Self-motivated, driven, a good team player and strong ability to multi-task;
  • Excellent verbal, written communication and interpersonal skills;
  • Experience in managing heterogeneous computing environments or supporting complicated health IT solutions are preferred
  • Relevant Project Management or ITIL Service Management certifications will be an advantage.
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