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Open nowPosted 102 days ago

ServiceNow Developer (Remediation & Testing)

Workable (global search)108,016 open roles

Where
Dubai, United Arab Emirates
Work mode
Remote
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Your applicationOpen nowServiceNow Developer (Remediation & Testing)Workable (global search) · Dubai, United Arab Emirates

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 102 days ago

Workable (global search) median: 7 days open

The posting

Muller's Solutions is seeking a highly skilled ServiceNow Developer (Remediation & Testing) to join our team and support ServiceNow transformation, remediation, and testing initiatives. The ideal candidate will have hands-on experience in ServiceNow development, platform remediation activities, defect resolution, and testing to ensure the stability, quality, and performance of the ServiceNow platform.

Key Responsibilities:

  • Perform remediation activities on existing ServiceNow implementations, including fixing defects, resolving technical issues, and optimizing configurations.
  • Develop, customize, and maintain ServiceNow applications, workflows, and integrations.
  • Analyze and remediate issues arising from platform upgrades, migrations, or new implementations.
  • Design, execute, and support functional, integration, regression, and user acceptance testing (UAT).
  • Identify, troubleshoot, and resolve application defects and performance issues.
  • Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions.
  • Develop and maintain test plans, test cases, and test scripts.
  • Support ServiceNow upgrade testing and ensure compatibility with new releases.
  • Perform root cause analysis and implement corrective actions for recurring issues.
  • Ensure adherence to ServiceNow development best practices and governance standards.
  • Prepare technical documentation and provide knowledge transfer to support teams.

Requirements

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 4+ years of hands-on experience in ServiceNow development and administration.
  • Strong experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
  • Experience with remediation activities, defect fixing, and troubleshooting within the ServiceNow platform.
  • Hands-on experience in testing methodologies, including functional, integration, regression, and UAT testing.
  • Experience with ServiceNow upgrades and release testing.
  • Knowledge of JavaScript, REST/SOAP APIs, and integration technologies.
  • Familiarity with Agile/Scrum methodologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • Experience with ITSM, ITOM, HRSD, or CSM modules.
  • Experience with automated testing tools such as ATF (Automated Test Framework) within ServiceNow.
  • Previous experience in large-scale ServiceNow implementation or transformation projects.

Key Skills:

  • ServiceNow Development
  • Remediation & Defect Resolution
  • Testing & Quality Assurance
  • ServiceNow ATF
  • JavaScript
  • REST/SOAP APIs
  • Flow Designer
  • Upgrade Testing
  • Troubleshooting & Root Cause Analysis
  • Agile/Scrum
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