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Open nowPosted 18 days ago

ServiceNow Technical Lead

Workable (global search)108,016 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
Work mode
Remote
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Your applicationOpen nowServiceNow Technical LeadWorkable (global search) · Riyadh, Riyadh Province, Saudi Arabia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 18 days ago

Workable (global search) median: 7 days open

The posting

Lead the technical design, development, and implementation of ServiceNow solutions.

Translate business requirements into scalable technical architectures and solutions.

Configure and develop ServiceNow applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes.

Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies.

Provide technical expertise across ServiceNow modules, with strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development.

Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support.

Conduct code reviews, enforce development standards, and ensure ServiceNow best practices are followed.

Troubleshoot complex technical, performance, and integration issues.

Mentor and provide technical guidance to ServiceNow developers and consultants.

Participate in customer workshops, solution demonstrations, PoCs, and presales activities.

Prepare technical documentation, estimates, solution designs, and implementation plans.

Identify technical risks and recommend appropriate solutions and mitigation strategies.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. 5+ years of ServiceNow experience, including significant hands-on development experience. Experience leading the technical delivery of ServiceNow implementation projects. Strong knowledge of ServiceNow platform architecture and development. Advanced JavaScript and ServiceNow scripting experience. Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations. Good understanding of CMDB, CSDM, data models, security, and access controls. Experience with Agile/Scrum delivery methodologies. Strong troubleshooting and analytical skills. Strong communication and customer-facing capabilities. Ability to lead developers while remaining hands-on technically.

Preferred Certifications

ServiceNow Certified System Administrator (CSA) — strongly preferred ServiceNow Certified Application Developer (CAD) Relevant Certified Implementation Specialist (CIS) certifications ServiceNow Certified Technical Architect (CTA) — highly desirable for senior candidates

Preferred Experience

Experience working for a ServiceNow consulting partner or systems integrator. Experience delivering large enterprise or government ServiceNow implementations. Experience with multi-module ServiceNow programs. Experience designing ServiceNow integrations with complex enterprise environments. Experience with ServiceNow upgrades, platform governance, and technical health assessments. Experience supporting presales, RFP responses, technical estimations, and solution demonstrations.

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