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Open nowPosted 149 days ago

Settlements Specialist

Workable (global search)108,016 open roles

Where
Los Angeles, CA, United States
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Your applicationOpen nowSettlements SpecialistWorkable (global search) · Los Angeles, CA, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 149 days ago

Workable (global search) median: 7 days open

The posting

Responsibilities

  • Client Communication and Support
  • Serve as the main point of contact for clients and manufacturers in the settlements department, addressing inquiries, providing updates, and offering guidance on the settlement process.
  • Conduct outbound calls to clients to discuss settlement offers, gather necessary information, and explain legal terms and procedures.
  • Maintain a professional and empathetic demeanor while interacting with clients, ensuring their needs and concerns are addressed effectively.
  • Respond promptly to client inquiries via phone, email, or other communication channels.
  • Drafting Legal Documents
  • Prepare and draft settlement agreements, release forms, and other legal documents in accordance with client instructions, firm policies, and legal requirements.
  • Review and edit draft documents for accuracy, clarity, and completeness, ensuring that all terms and conditions are accurately reflected and legally sound.
  • Coordinate with attorneys and other team members to finalize and execute legal documents in a timely manner.
  • Documentation and Record-Keepin Maintain thorough and accurate records of all communications, negotiations, and documentation related to settlement efforts in our case management system.
  • Ensure that client files are organized, up-to-date, and compliant with firm protocols and legal standards.
  • Track deadlines and milestones associated with settlement negotiations, proactively following up on outstanding tasks and ensuring that timelines are met.
  • Collaboration and Coordination
  • Collaborate closely with attorneys, paralegals, and other team members to coordinate settlement efforts and share relevant information and updates.
  • Schedule meetings, appointments, and conference calls related to settlement negotiations.
  • Act as a liaison between clients and the legal team, conveying important information and ensuring clear communication throughout the settlement process.

Requirements

Qualifications

  • Previous experience in a legal assistant or similar role, with a focus on both client communication and drafting legal documents.
  • Experience with Salesforce highly preferred.
  • Excellent verbal and written communication skills, with the ability to explain complex legal concepts clearly and effectively.
  • Strong drafting and editing skills, with exceptional attention to detail and the ability to produce accurate and professional legal documents.
  • Demonstrated ability to carefully review documents, correspondence, and case information to identify errors, inconsistencies, or missing information before submission.
  • Knowledge of legal terminology, procedures, and principles related to lemon law cases preferred.
  • Ability to multitask, prioritize tasks, and work efficiently in a fast-paced, deadline-driven environment.
  • Proficiency in Microsoft Office and experience with legal document preparation software or case management systems preferred.
  • Bilingual in Spanish highly preferred.

Education

  • High school diploma or equivalent required.
  • College degree strongly preferred.
  • Additional education or training in legal studies, paralegal studies, or a related field preferred.

Benefits

We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:

  • 401(k) with Employer Match – Plan for your future with confidence and company support.
  • Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy.
  • Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events.
  • Paid Parking – Convenient and covered, so you can focus on your day.
  • Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters.
  • Employee Referral Program – Earn rewards for introducing talented individuals to our team.
  • Employee Assistance Program (EAP) – Confidential resources for personal and professional support.
  • Employee Discount Program – Access to exclusive savings on a variety of products and services.
  • Compensation: $30-35/hr
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