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Open nowPosted 27 days ago

Shared Services Officer

Workable (global search)107,990 open roles

Where
Philippines
Work mode
Remote
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Your applicationOpen nowShared Services OfficerWorkable (global search) · Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 27 days ago

Workable (global search) median: 6 days open

The posting

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.

They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.

Job Responsibilities

Financial Administration Support

  • Process supplier invoices and complete general ledger coding following approved work instructions
  • Assist with accounts receivable tasks, recurring billing, and credit request preparation
  • Verify invoices against supporting documentation and escalate discrepancies promptly
  • Prepare monthly operational and financial reporting packages
  • Maintain accurate customer and supplier records while monitoring shared finance inboxes
  • Raise purchase orders and escalate missing approvals or non-standard transactions

Operational Administration Support

  • Complete accurate operational data entry using CargoWise and related systems
  • Process periodic billing tasks, transport administration requests, and operational reports
  • Maintain operational registers, vehicle and plant records, and customer paperwork
  • Assist with stocktake administration, pallet reconciliations, and document control

Payroll & Workforce Administration Support

  • Process employee timesheets and support roster administration tasks
  • Assist with payroll data preparation and maintain workforce records
  • Collate workforce and labour reporting while escalating payroll discrepancies

WHS & Compliance Administration Support

  • Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe
  • Maintain compliance registers for contractor management, training, and licensing
  • Monitor compliance schedules, manage equipment registration records, and assist with audit preparation
  • Provide professional administrative support and respond to internal queries within agreed SLA timeframes

Requirements

  • Demonstrated experience in administration, shared services, or transactional financial support
  • Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel
  • High attention to detail with proven accuracy in data entry and checking
  • Excellent written and verbal communication skills in Australian English
  • Strong organisation and time management skills with an ability to meet strict deadlines
  • Ability to follow work instructions, procedures, and structured workflows

Nice-to-Have Skills

  • Background in the supply chain, transport, or logistics sector
  • Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint
  • Previous experience in Accounts Payable, invoicing, or payroll support
  • Prior experience working within a fast-paced KPI and SLA-driven environment

Benefits

  • Permanent work-from-home set-up
  • Dayshift (Australian Eastern Standard Time business hours)
  • Full-time job
  • HMO (STAFF only)
  • Annual leave
  • 13-month pay
  • With Government mandated benefits
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