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Open nowPosted 95 days ago

Site Reliability Engineer | Hybrid - Centris/Makati

Workable (global search)108,016 open roles

Where
Makati City, Metro Manila, Philippines
Work mode
Hybrid
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Your applicationOpen nowSite Reliability Engineer | Hybrid - Centris/MakatiWorkable (global search) · Makati City, Metro Manila, Philippines

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 95 days ago

Workable (global search) median: 7 days open

The posting

Non-negotiable skills we are looking for:

  • Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline:
  • Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
  • Knowledge of Grafana, Prometheus, App Dynamics, ThousandEyes
  • Uses SLI/SLOs, postmortems, and CMDB and other context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs.

High Level Summary:

Ensure the reliability of a client's critical monitoring and event management systems and services, provide standards and governance around monitoring and observability which enable Chevron business-critical processes to operate safely, efficiently, and reliably.

Key Responsibilities:

  • You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling
  • You’ll partner with product teams to implement SLO/SLI-driven operations, reduce alert noise, accelerate incident response, and embed self-healing where it matters most.
  • Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing.
  • Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teamsInternal - General Use
  • Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines.

Technologies and Tools:

  • SRE Practices: Observability and Monitoring
  • Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
  • Grafana/Prometheus for metrics visualization where applicable
  • ServiceNow ITOM Event Management
  • Azure Fundamentals, Azure Monitor
  • DevOps and Automation Tools
  • Grafana, Prometheus, App Dynamics, ThousandEyes
  • Application Performance Monitoring and Digital User Experience tools

Required Qualifications:

  • Bachelor’s degree in IT /Computer science/Engineering, or related field.
  • 3+ years in monitoring/observability/SRE roles with hands-on experience in Azure Monitor/App Insights (KQL) and ServiceNow Event Management.
  • Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM implementations
  • Demonstrated ability to collaborate across IT Operations team, platform, cyber, network, and product teams, strong written verbal communication for standards and enablement.

Preferred Qualifications:

  • 5+ years of experience with SRE role and deep understanding of monitoring and application performance management
  • Knowledge of SLO platforms (e.g., Nobl9) and experience contributing to standards/governance artifacts.
  • Knowledge of proactive monitoring using Azure monitor services, telemetry, and synthetic transactions.
  • Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.Internal - General Use
  • Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes
  • Have AIOps vision and awareness

Critical Selection Criteria:

  1. Communication & Teaming – Able to translate complex reliability patterns into consumable standards and coach IT operations team via office hours/CoP sessions.
  2. Technical Depth in Monitoring and Observability Stack – Hands-on in ServiceNow Event Management, Azure Monitor/KQL, and automation.
  3. Analytical & Systems Thinking – Uses SLI/SLOs, postmortems, and CMDB context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs.

Additional Details:

  • Work set-up: Hybrid 3x / RTO 2x per week | Eton, Centris
  • Work shift: Nightshift
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