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Open nowPosted 615 days ago

Slovenian Customer Support Representative

Workable (global search)108,016 open roles

Where
Slovenia
Work mode
Remote
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Your applicationOpen nowSlovenian Customer Support RepresentativeWorkable (global search) · Slovenia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 615 days ago

Workable (global search) median: 7 days open

The posting

Are you a fluent Slovenian speaker looking for a dynamic role in customer support?

We are seeking a Customer Support Representative to deliver exceptional service to our growing customer base. This is your chance to join a professional team dedicated to providing top-notch customer experiences and driving customer satisfaction.

  • Work from Home in Slovenia with occasional visits to the office in Ljubljana
  • Onsite at the Project’s premises in Ljubljana

Responsibilities

  • Build and maintain strong customer relationships through outbound and inbound communication (voice, email, social media, and video calls).
  • Assist customers with troubleshooting, ordering, and product usage queries.
  • Provide accurate and timely after-call notes in English using CRM systems.
  • Actively promote company products and services through upselling and cross-selling to drive customer satisfaction and retention.
  • Address and resolve customer concerns with speed and professionalism.
  • Leverage data insights to proactively engage customers, improving outcomes and success rates.
  • Collaborate with internal teams to advocate for the customer and enhance service quality.

Requirements

  • Native proficiency in Slovenian
  • Advanced (B2) level in English (oral and written)
  • Excellent communication and presentation skills
  • Strong problem-solving abilities and experience managing customer expectations
  • Experience in de-escalating scenarios and ensuring positive outcomes
  • Team-oriented with a proactive attitude

Benefits

What you'll gain:

  • Work from home
  • Competitive salary package
  • Monthly performance bonuses
  • Comprehensive training by certified instructors
  • Multicultural work environment
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Why it works

3×

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