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Open nowPosted 67 days ago

SNOC Operators - ANC-SSPH260729 008/14

Workable (global search)108,016 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowSNOC Operators - ANC-SSPH260729 008/14Workable (global search) · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 67 days ago

Workable (global search) median: 7 days open

The posting

Are you passionate about network operations, cybersecurity, and keeping mission-critical environments running around the clock? We're expanding our Security Network Operations Center (SNOC) team and are looking for experienced professionals who thrive in a fast-paced, 24×7 operations environment.

Whether you're an experienced operator or a proven shift leader, this is your opportunity to play a key role in delivering reliable, secure, and high-performing network operations.

  • SNOC Operators will perform 24×7 shift operations, monitor events and alerts, respond to incidents, conduct initial troubleshooting and analysis, triage issues, and escalate incidents according to operational procedures.
  • Assistant SNOC Shift Lead supports the SNOC Shift Lead with shift coordination, operational supervision, incident management, escalation handling, reporting, and ensuring smooth day-to-day operations.
  • SNOC Shift Lead oversees overall shift operations, coordinate major incidents, manage escalations, facilitate operational and project meetings, ensure SLA compliance, and provide leadership to the shift team.

Requirements

  • Experience working in a 24×7 Network Operations Center (NOC) or Security Network Operations Center (SNOC).
  • Good understanding of incident management, event monitoring, troubleshooting, and escalation processes.
  • Experience with enterprise monitoring and ticketing tools.
  • Excellent communication and teamwork skills.
  • Ability to remain calm and make sound decisions during critical incidents.
  • Relevant certifications such as CCNA, CCNP, ITIL Foundation, Security+, or equivalent are advantageous.
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