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Open nowPosted 149 days ago

Solution Manager

Workable (global search)108,016 open roles

Where
Shenzhen, Guangdong Province, China
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Your applicationOpen nowSolution ManagerWorkable (global search) · Shenzhen, Guangdong Province, China

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 149 days ago

Workable (global search) median: 7 days open

The posting

Role Overview

The Solution Manager supports the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role collaborates with cross-functional teams—including Operations, Finance, Commercial, and Network Planning—to assist in the delivery of solutions that meet customer needs and drive operational efficiency.

The ideal candidate is detail-oriented, proactive, and has foundational experience in logistics or supply chain. This position is ideal for individuals looking to deepen their exposure to solution development and logistics project execution in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch [Solution Completion SLA]

  • Develop, formulate and deploy cross-border e-commerce logistics solutions across transportation, customs, and supply chain operations.
  • Gather requirements, coordinating pilot activities, and tracking launch progress.
  • Ensure documentation and implementation steps are completed accurately and on schedule.

2. Cross-Functional Coordination

  • Collaborate with Operations, Finance, Network Planning, and Commercial teams to execute solution components.
  • Translate customer requirements into internal action plans and workflows.
  • Facilitate smooth information flow between teams to support alignment and delivery.

3. Performance Tracking & Improvement [Solutions GP]

  • Monitor key metrics to track solution performance post-launch.
  • Collect feedback from internal stakeholders to identify operational or customer-related improvement areas.
  • Contribute to process enhancement and solution optimization efforts.

4. Project Execution

  • Maintain project trackers, timelines, and documentation.
  • Identify risks or blockers and curate action plan to mitigate identified risks
  • Ensure timely completion of assigned tasks within broader solution rollouts.

5. Team Collaboration & Best Practices

  • Work closely with cross-functional team to align on timelines, dependencies, and outcomes.
  • Contribute to the development and upkeep of templates, SOPs, and knowledge bases related to solution design.
  • Participate in team discussions and share insights or learnings from past projects.

Requirements

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
  • Experience in logistics, supply chain management, or product management, preferably in cross-border e-commerce.
  • Strong analytical skills with the ability to translate market research into actionable product strategies.
  • Proven experience in product lifecycle management and product development.
  • Familiarity with logistics routing planning, SLA management, and supplier management.
  • Excellent communication, project management, and leadership skills.
  • Ability to work cross-functionally with diverse teams and stakeholders
  • Knowledge of cross-border logistics, transportation, and customs processes.
  • Comfortable with data tracking and performance metrics using Excel or dashboards.
  • Strong coordination and organization skills.
  • Ability to manage multiple tasks with attention to detail and accountability for timelines.
  • Communication & Collaboration
  • Clear and professional communication skills.
  • Eagerness to learn and take ownership of tasks with minimal supervision.

Benefits

1, 20 days annual leave per service year

2. 90% discount for AirAsia flights

3. Diversified and multinational working environment.

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