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Open nowPosted 4 hours ago

Spa Receptionist

Workable (global search)106,866 open roles

Where
Oia, Southern Aegean, Greece
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Your applicationOpen nowSpa ReceptionistWorkable (global search) · Oia, Southern Aegean, Greece

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 4 hours ago

Workable (global search) median: 4 days open

The posting

A Spa Receptionist is responsible for greeting and assisting clients in order to receive an excellent spa experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person.

Key Responsibilities:

  • Greet and assist guests in an appropriate and timely manner. Create a friendly and welcoming environment for all spa guests
  • Ensure that the Reception and Retail area is clean and looks neat for all incoming guests
  • Respond to all general e-mail correspondence from guests and staff
  • Arrange spa appointments and the therapists’ daily schedule in order to achieve maximum resource utilization
  • Ensure client experience is proficient including bookings, payments, and consultation forms.
  • Manage customer feedback effectively
  • Interact and communicate effectively with guests, staff members, interdepartmental colleagues and management team
  • Up-sell with latest departmental incentives
  • Ensuring staff are providing high levels of service
  • Inform management of all guest issues, needed supplies or equipment related issues
  • Perform other job-related duties as requested by the management team
  • Report accidents, maintenance issues, or other incidents
  • Ensure compliance with all health and safety regulations

Requirements

Essential Requirements:

  • Able to effectively communicate in English, in both written and verbal forms. An additional language is a plus
  • Experience in a similar role, preferable in a 5* Hotel, or at least keen interest in wellness and spa services
  • Excellent communication and organizational skills
  • Excellent customer service and interpersonal skills as well as problem-solving abilities to effectively communicate with guests, staff members and management.
  • Attention to detail and ability to consistently work in a professional manner
  • Excellent grooming standards
  • Good computer knowledge
  • Sales Experience. Motivated by exceeding sales targets.

Personality profile:

  • Smartly presented at all time with an upbeat personality
  • Highly responsible and reliable
  • Ability to work well under pressure
  • Ability to work cohesively as part of a team and loves being with people
  • Ability to focus attention on guest needs, remaining calm and courteous at all times. Patient at handling and dealing with guests or colleagues
  • Tact, discretion and respect for confidentiality

Benefits

  • Competitive Remuneration Package
  • Accommodation on privately owned staff houses with WIFI, Laundry
  • One Meal daily in staff restaurant plus 1 Snack during shift
  • Enjoy free access to our state-of-the-art Staff Gym, fully equipped to support your fitness journey!
  • Transportation services provided to and from staff residences and workplaces.
  • Continuous professional development
  • Ongoing training opportunities to enhance both soft and hard skills!
  • Encouraging leadership and a friendly workplace atmosphere
  • A working environment where you feel valued and appreciated
  • Employee Recognition Programs
  • Company team events and volunteering actions
  • Uniform
  • Discounts and Family Rates in group properties in Santorini
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