Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 days ago

Spanish Speaking Customer Service Agent - Work In Sofia, Bulgaria

Workable (global search)108,016 open roles

Where
Sofia, Sofia City Province, Bulgaria
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSpanish Speaking Customer Service Agent - Work In Sofia, BulgariaWorkable (global search) · Sofia, Sofia City Province, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 8 days ago

Workable (global search) median: 7 days open

The posting

Spanish Speaking Customer Service Agent

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO solutions, we are proud to facilitate high-impact career opportunities for professionals seeking the best jobs in Bulgaria.

Job Overview

We are currently seeking a dynamic professional for our Spanish Speaking Customer Service Agent position in Bulgaria, based in the heart of Sofia. This role is a cornerstone of our client's success within the competitive Customer Support Services industry, offering a perfect blend of professional growth and a premium international lifestyle.

Key Responsibilities

  • Deliver exceptional support to Spanish-speaking clients across multiple communication channels within the Customer Support Services sector.
  • Resolve complex inquiries and technical challenges with precision, maintaining the high service standards expected at Mercier Consultancy Group.
  • Cultivate positive relationships with international customers, ensuring high levels of satisfaction and brand loyalty.
  • Collaborate with cross-functional teams to streamline workflows and improve overall service efficiency.
  • Accurately document customer interactions and case resolutions in the company’s internal database.
  • Stay updated on product developments and service policies to provide accurate and relevant assistance.
  • Contribute to the continuous improvement of the support department through proactive feedback and innovation.

Requirements

  • Native or fluent Spanish (spoken and written) is mandatory for this role.
  • Professional proficiency in English to work within our international environment.
  • Previous experience in the Customer Support Services industry or a fast-paced BPO environment is highly preferred.
  • Strong problem-solving skills and the ability to multitask effectively.
  • Valid EU passport (or eligibility to work in Bulgaria) is required.
  • A customer-centric mindset with a passion for excellence in service delivery.

Benefits

What We Offer

  • Competitive Monthly Salary reflecting your talent and experience.
  • Fully Paid Training to ensure your success in the Customer Support Services field.
  • Comprehensive Health Insurance package for your peace of mind.
  • Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation provided).
  • Attractive Monthly Performance Bonus based on your individual achievements.
  • A vibrant, multicultural workplace in one of the most exciting cities for Spanish-speaking jobs.

Life in Bulgaria

Bulgaria is a hidden gem in Europe, offering an exceptional quality of life that blends history with a modern, buzzing urban atmosphere. Living in Sofia, you will enjoy a Mediterranean-influenced climate, a low cost of living, and a rich cultural landscape that makes Bulgaria one of the most desirable destinations for expats seeking professional growth.

Beyond the professional benefits, Bulgaria provides an incredible food scene, stunning mountain landscapes, and easy access to historic sites. As you embark on your career with us, you will find that Bulgaria offers the perfect balance of work and leisure, making your transition to one of our Spanish-speaking jobs a truly life-changing experience.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in the Customer Support Services industry, we invite you to apply now. Click the link below to submit your CV and start your journey with Mercier Consultancy Group today. We look forward to welcoming you to your new role.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.