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Open nowPosted 193 days ago

Splunk ITSI Developer

Workable (global search)109,826 open roles

Where
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Your applicationOpen nowSplunk ITSI DeveloperWorkable (global search) · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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  1. 1.6%1 day
  2. 3.6%3 days
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  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 193 days ago

Workable (global search) median: 2 days open

The posting

We are looking for Splunk ITSI Developer with 4-6 years of experience.

Must Have:

Strong experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience

- Proven experience as a Splunk Administrator (5+ Years) with a focus on ITSI. - Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience). - Strong understanding of Splunk architecture, data ingestion, and indexing. - Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables.

- Proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks. - Familiarity with IT infrastructure and operations, including servers, networks, and applications. - Strong problem-solving skills and the ability to work independently and in a team environment. - Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.

Preferred Qualifications: - Splunk Certified Admin or Splunk Certified ITSI Specialist certification.

- Experience in a large enterprise environment. - Familiarity with Helix or other IT service management frameworks.

Responsibilities:

Administer and maintain the Splunk ITSI environment, including configuration, tuning, and upgrades. - Develop and implement ITSI service models, KPIs, and glass tables to monitor the health of key IT services. - Migrate existing dashboard and alerting monitoring capabilities in Enterprise Splunk to ITSI - Collaborate with IT teams to design and implement dashboards, alerts, and reports that provide real-time insights into service performance and availability. - Enable auto-ticketing into helix ticketing platform using NEAP

- Troubleshoot and resolve issues related to Splunk ITSI and associated integrations. - Implement best practices for data ingestion, indexing, and storage to ensure optimal performance. - Monitor system performance, capacity, and security, and take proactive measures to address potential issues. - Provide training and support to end-users on how to effectively use Splunk ITSI. - Stay up-to-date with the latest Splunk features and best practices and recommend improvements to our Splunk environment.

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