The posting
The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service and expand presence in different lines of business Applicants should also be proficient with sales management , spreadsheets, and other productivity software. Apply today and help us build meaningful, long-lasting relationships that move our business forward.
Requirements
Objectives of this role · Serve as the main point of contact in all matters related to client concerns and needs · Be responsible for Revenue growth for current accounts - · Measurable goals - 4 quarters - sales meetings , client reviews and engagement initiatives · Build and strengthen client relationships to achieve long-term partnerships · Maintain accurate client current spend - work and maximize new opportunities · Work with marketing and pre sales for RFP responses and other internal teams to develop strategic sales / marketing plans and ensure KPIs are being met · Develop a thorough understanding of our service offerings to better upsell and cross-sell to clients Responsibilities · Handle inquiries and requests from customers and address their needs · Have goals for new meetings , lead generation , lead capture and conversion of the opportunity · Stay on top of accounts, making sure they receive services that are within their budget and meet their needs · Meet regularly with other team members to discuss progress and find new ways to improve business · Generate progress reports for clients and senior leaders within the organization · Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly · Support marketing and brand awareness while doing sales / account management activities · Required skills and qualifications · Experience in a sales or customer service role · Accountable and self-driven resource · Ability to multitask and juggle several responsibilities simultaneously · Strong written and verbal communication skills · Excellent organizational skills and attention to detail Preferred skills and qualifications · Proven track record of meeting or exceeding quotas and receiving positive customer feedback



