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Open nowPosted 61 days ago

Store Manager (Nagoya, Japan) 店長 (愛知県名古屋市, 日本)

Workable (global search)108,016 open roles

Where
Nagoya, Aichi, Japan
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Your applicationOpen nowStore Manager (Nagoya, Japan) 店長 (愛知県名古屋市, 日本)Workable (global search) · Nagoya, Aichi, Japan

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 61 days ago

Workable (global search) median: 7 days open

The posting

私たちは何者でしょうか？

1982年創業のAPM（Ariane Prette Monaco）は、モナコと南フランスの洗練されたライフスタイルを体現する、コンテンポラリーなファッションジュエリーブランドです。

私たちは、情熱と献身的な姿勢で日本のブティックチームを率いてくれる方を募集しています。あなたのミッションは、ブティックの業績と収益性を向上させ、最適化すること、そしてチーム全体がお客様に最高のサービスを提供できるよう導くことです。

Who we are?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Japan boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Requirements

主な職務内容

業績・業務運営

  • 売上目標とKPIを継続的に達成し、事業収益を最大化するために業績向上を推進する
  • 業績を分析して事業ニーズを特定し、それを個別の行動と目標に落とし込む
  • 入手可能な売上レポートとデータを分析し、事業ニーズを把握して事業戦略を策定する
  • スタッフがPOSシステムの適切な使用方法とメンテナンスに関するすべての分野でトレーニングを受けていることを確認する
  • すべての管理POS機能を理解し、適切に実行する
  • 銀行預金、金庫、小口現金を含む現金管理手順が適切に遵守されていることを確認する
  • すべての在庫の動きを監視し、スタッフがすべての入出庫に関する方針と手順を遵守していることを確認する
  • ブランド基準に従ってブティックのイメージを維持する
  • すべてのマーチャンダイジング指示を実施・維持し、効果的なマーチャンダイジング戦略の実行を確実にする
  • ​​すべてのディスプレイ、什器、およびすべてのビジュアルエリアのプレゼンテーションが、最新のビジュアルディレクションを反映していることを確認する

クライアント・エクスペリエンス＆ディベロップメント

  • すべての従業員が最高レベルの顧客サービスを提供していることを確認する
  • 顧客データベースを管理し、情報を活用して売上と顧客との接触を増やす
  • 優れたサービスを提供して顧客満足度を高め、顧客を維持する顧客ロイヤルティ
  • すべての顧客の問題と苦情を迅速かつ効果的に解決する
  • コレクションプレビュー、顧客イベント、セールイベントなど、すべての特別イベントを管理する
  • 従業員が顧客にとって最善の利益となる意思決定を行い、同時に会社の理念を支持できるよう支援する

チームの管理・育成

  • 新たな才能を発掘・採用し、高いパフォーマンスを発揮するチームを構築・維持する
  • APM Monacoへの情熱を示し、ブランドの製品、ミッション、価値を熟知し、模範となるリーダーシップを発揮する
  • 店舗内トレーニング、個別コーチング、チームミーティングを実施する
  • 個々の目標と育成計画を作成する
  • ブランドイメージを反映したプロフェッショナルなイメージと身だしなみの基準を常に遵守する
  • 必要に応じて人事チームと連携し、すべての人事問題をタイムリーかつ効果的に解決する

スキルと特性：

  • マネジメントとリーダーシップスキル
  • ビジネス感覚
  • 戦略的思考
  • 顧客理解力
  • 臨機応変で柔軟かつオープンマインド
  • 英語または中国語に堪能な日本人ネイティブスピーカー

Main Accountabilities

Business Performance & Operations

  • Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
  • Analyze performance to identify business needs and turn them into individual actions and objectives
  • Analyse available sales reports and data to determine the needs of the business and set business strategies
  • Ensure staff is trained in all areas of appropriate POS usage and maintenance
  • Understand and properly execute all management POS functions
  • Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
  • Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
  • Maintain boutique image according to the brand’s standards
  • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

  • Ensure all associates provide the highest level of customer service
  • Manage client database and utilize information to increase sales and client contact
  • Execute service excellence to increase client satisfaction and retain customer loyalty
  • Resolve all client problems and complaints quickly and effectively
  • Manage all special events inclusive of collection previews, client events, sale events, etc.
  • Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy

Team Management & Development

  • Identify and recruit new talents, build and retain a high performing team
  • Lead by example demonstrating passion towards APM Monaco, know our brand’s products, mission and value
  • Conduct in-store training, one-o-one coaching and team meetings
  • Build individual objectives and development plans
  • Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
  • Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Skills and Traits:

  • Management and leadership skills
  • Business acumen
  • Strategic thinking
  • Client intelligence
  • Reactive, flexible and open-minded
  • Native Japanese speaker with fluency in either English or Chinese

Benefits

APMに入社するメリット?

  • グローバルでダイナミックなチーム：多様性に富み、活気に満ちた人材
  • 成長の機会：あなたのキャリア開発を全力でサポート
  • 協調的な企業文化：チームワークとオープンなコミュニケーション
  • 充実した福利厚生：有給休暇と充実した社員割引

APMモナコチームへの参加をお待ちしています。今すぐご応募ください！

Why Join APM?

  • Global, Dynamic Team: Diverse and energetic workforce
  • Growth Opportunities: We support your professional development
  • Collaborative Culture: Teamwork and open communication
  • Comprehensive Benefits: Paid time off and generous employee discounts

Don't wait to join APM Monaco team. Apply now!

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