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Open nowPosted 205 days ago

Store Manager (Seoul) 스토어 매니저 (서울)

Workable (global search)108,016 open roles

Where
Seoul, South Korea
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Your applicationOpen nowStore Manager (Seoul) 스토어 매니저 (서울)Workable (global search) · Seoul, South Korea

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 205 days ago

Workable (global search) median: 7 days open

The posting

Who are we?

APM(Ariane Prette Monaco)은 1982년에 설립된 컨템포러리 패션 주얼리 브랜드로, 모나코와 프랑스 남부의 시크한 라이프스타일에서 영감을 받았습니다.

저희는 서울 부티크 팀을 이끌 열정적이고 헌신적인 스토어 매니저를 찾고 있습니다. 귀하의 주요 미션은 부티크의 성과와 수익성을 개발·최적화하고, 팀이 탁월한 서비스를 통해 고객과 적극적으로 소통하도록 이끄는 것입니다.

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Seoul boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Requirements

Main Accountabilities

Business Performance & Operations

  • 매출 목표 및 KPI를 지속적으로 달성하여 비즈니스 수익성 극대화
  • 성과를 분석하여 비즈니스 니즈를 파악하고 개인별 실행 계획 및 목표로 전환
  • 매출 리포트 및 데이터를 분석하여 비즈니스 전략 수립
  • 전 직원이 POS 시스템을 올바르게 사용하고 유지관리할 수 있도록 교육
  • 모든 관리용 POS 기능을 이해하고 정확히 실행
  • 은행 입금, 금고 자금, 소액 현금 관리 등 현금 관리 절차 준수 여부 확인
  • 재고 이동을 모니터링하고 모든 입·출고 및 이동 절차가 정책에 따라 이루어지도록 관리
  • 브랜드 기준에 맞는 부티크 이미지 유지
  • 모든 머천다이징 지침을 실행하고 효과적인 머천다이징 전략을 유지
  • 모든 디스플레이, 집기 및 비주얼 공간이 최신 비주얼 가이드라인을 반영하도록 관리

Client Experience & Development

  • 모든 직원이 최고 수준의 고객 서비스를 제공하도록 관리
  • 고객 데이터베이스를 관리하고 이를 활용하여 매출 증대 및 고객 커뮤니케이션 강화
  • 서비스 품질 향상을 통해 고객 만족도 제고 및 고객 충성도 유지
  • 고객 불만 및 문제를 신속하고 효과적으로 해결
  • 컬렉션 프리뷰, 고객 이벤트, 세일 이벤트 등 모든 특별 행사 기획 및 운영
  • 고객의 이익과 회사의 철학을 동시에 충족할 수 있도록 직원에게 권한 부여

Team Management & Development

  • 우수 인재를 발굴·채용하고 성과 중심의 팀을 구축 및 유지
  • APM MONACO에 대한 열정을 바탕으로 모범적인 리더십 발휘
  • 브랜드의 제품, 미션 및 가치를 깊이 이해하고 공유
  • 매장 내 교육, 1:1 코칭 및 팀 미팅 진행
  • 개인별 목표 및 성장 계획 수립
  • 브랜드 이미지에 부합하는 단정한 외모 및 그루밍 기준 준수
  • 인사 관련 이슈를 신속하고 효과적으로 해결하며 필요 시 HR 팀과 협업

Skills and Traits:

  • 매니지먼트 및 리더십 역량
  • 뛰어난 비즈니스 감각
  • 전략적 사고 능력
  • 고객 중심 사고 및 인사이트
  • 유연하고 빠른 대응 능력, 개방적인 마인드
  • 한국어 및 영어 능통 필수 (기타 외국어 가능자 우대)

Main Accountabilities

Business Performance & Operations

  • Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
  • Analyze performance to identify business needs and turn them into individual actions and objectives
  • Analyse available sales reports and data to determine the needs of the business and set business strategies
  • Ensure staff is trained in all areas of appropriate POS usage and maintenance
  • Understand and properly execute all management POS functions
  • Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
  • Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
  • Maintain boutique image according to the brand’s standards
  • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

  • Ensure all associates provide the highest level of customer service
  • Manage client database and utilize information to increase sales and client contact
  • Execute service excellence to increase client satisfaction and retain customer loyalty
  • Resolve all client problems and complaints quickly and effectively
  • Manage all special events inclusive of collection previews, client events, sale events, etc.
  • Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy

Team Management & Development

  • Identify and recruit new talents, build and retain a high performing team
  • Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value
  • Conduct in-store training, one-o-one coaching and team meetings
  • Build individual objectives and development plans
  • Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
  • Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Skills and Traits:

  • Management and leadership skills
  • Business acumen
  • Strategic thinking
  • Client intelligence
  • Reactive, flexible and open-minded
  • Fluency in English and Korean; other languages will be a plus

Benefits

Why Join APM?

  • 글로벌하고 역동적인 팀: 다양하고 에너지 넘치는 근무 환경
  • 성장 기회: 체계적인 커리어 개발 지원
  • 협업 중심 문화: 팀워크와 열린 소통을 중시
  • 다양한 복지 혜택: 유급 휴가 및 직원 할인 제공

Why Join APM?

  • Global, Dynamic Team: Diverse and energetic workforce
  • Growth Opportunities: We support your professional development
  • Collaborative Culture: Teamwork and open communication
  • Comprehensive Benefits: Paid time off and generous employee discounts

지금 바로 APM Monaco 팀에 합류하세요. 지원을 기다리고 있습니다!

Don't wait to join APM Monaco team. Apply now!

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