The posting
IN BRIEF
Location Helsinki metropolitan area. The work includes regular days at the client's office.
Language Professional Finnish and fluent English. Many of our clients work in Finnish, while a lot of our client teams and our own community run in English.
Skills Strategy and transformation leadership at the business and technology interface, AI and data strategy, operating models and roadmaps, leading ambiguous early-phase discovery, facilitation and stakeholder work up to C-level, change leadership across cross-channel and increasingly agentic processes, daily hands-on use of current AI tools, honest content-driven advising
DESCRIPTION
Are you the person who can work with a client's leadership while their AI and data ambitions are still fuzzy, and turn that into a direction they can actually act on? Plenty of firms will sell them a strategy deck and move on. At Nitor we do it differently: we lead the transformation with the client and leave them able to run it themselves. As a Strategy & Transformation Coach, you work at the interface of business and technology, from the first messy conversation through to real change on the ground.
🤖 What this role actually is
Your job is to structure what the client is really trying to achieve, define a realistic path to it, and stay close enough to delivery that the intent survives contact with production. AI is the lever here, not the point. What matters first is the judgement to know which bets are worth taking, and the credibility to carry a room of senior stakeholders with you. The shape of the work varies a lot by client. For some it's a focused AI and data strategy for one part of the business. For others it's broader: cross-channel and increasingly agentic processes that run across several products, channels, and functions at once, where the real question is how the whole organisation should work. This kind of work has come up concretely in our client cases over the past year. Often the client doesn't yet know whose problem this is, or where in the organisation the change should land. Drawing that boundary, while it's still being drawn, is a core part of the job.
Across an engagement, the day-to-day looks something like:
- Leading early, ambiguous AI and data conversations with business leaders, and turning vague ambition into clear problems, options, and decisions
- Shaping AI and data strategies, operating models, and roadmaps that fit the client's real maturity and context, not a template
- Designing the roles, governance, and ways of working a transformation needs to survive past the kickoff
- Bridging business and technical teams so the intent set in strategy still stands when engineers are building
- Staying close as the work moves from slides to delivery, and protecting the business value while it gets built
- Helping clients see where AI genuinely fits their processes and business model, and where it doesn't, and being willing to say "not yet"
- Coaching the client's own leaders and teams to carry the change, so the capability stays when we leave
- Joining early client conversations and helping shape what we propose, because at Nitor we sell through expertise, not through offerings we have to push
- Pushing broader transformation themes with clients rather than only reacting to incoming requests, and feeding what you learn back into how Nitor does this work
✅ What could you bring with you?
There's no clean checklist, but here's the shape of it.
A track record of leading real change You're likely to have one or more of the following: advisory or consulting experience in strategy, digital, or data and AI transformation; experience in a larger organisation in a broader role, carrying responsibility across many stakeholders; or a proven record of leading or owning a real transformation. This is not an entry-level role. You need enough behind you to be credible in a room of senior stakeholders, up to C-level, and the judgement that only comes from having done it. Your experience and the lessons in it are what let you lead this in an accelerating AI era, without pretending anyone arrives with a finished playbook.
You leave people capable, not dependent You can drive a change yourself when the client needs someone to hold the pen, and you've done it. But you measure success by what the client can run without you once you're gone: who owns which decision, what gets escalated and to whom, and whether the operating model survives contact with a busy quarter. You coach the client's own leaders as you go, not just at the end.
You turn ambiguity into decisions You're comfortable in early-phase, undefined conversations, and you can turn them into clear problems, options, and decisions. You can make complex things legible for others with simple models and visuals that help people align, and you know a model is a means, not the point. You can navigate a complex organisation with many stakeholders, competing interests, and internal politics without losing the thread.
AI and data judgement, in the language of the business You can tell the difference between a technically elegant AI solution and one the organisation's actual data, governance, and decision-making can support. Value here rarely comes from the model itself; it comes from whether the organisation can act consistently on what the model produces. You translate that judgement for people who don't live in the detail: what's realistic given where the client actually is, not where the vendor slide says they should be.
A preference for honesty over buzzwords You'd rather have a content-driven conversation than a fashionable one, and you have the backbone to say "no" or "not yet" when something doesn't make sense. You know a transformation is real when it shows up in budgets, decision rights, and what gets measured, not in how polished the roadmap slide looks.
🏆 What if you choose us?
We believe that recruitment is not about a company selecting a new employee. Ultimately, you make the choice. And we're here to help you make it. Your work and daily life are also supported by our diverse benefits and opportunities, for example:
- You can use 10% of your work time for professional development
- €7,100 "Hardware Bank" for equipment and home office purchases, replenished monthly
- Full paid vacation days from the start of employment regardless of start date
- €100–2,000 bonus for each certification you complete
- Shared trips, events, and hobby groups from running club to board game club
❓ Do you have questions? Is something on your mind?
We would be really interested to hear more about you. Tell us what kind of step you're taking in your career, and let's see how we could help you. Send us your LinkedIn profile or CV, and let's talk more about what Nitor could enable for you.
👥 We listen to you
We want to offer our experts the best possible workplace and support the development of your expertise. At Nitor, it's precisely you, your unique skills, and personal interests that determine the direction of your career.
AI-era product work is evolving fast, and so are we. You'll be part of a tight-knit community of coaches and consultants who are genuinely curious about where product leadership is heading — and honest about the fact that nobody has all the answers yet. You won't be figuring things out alone: you'll have colleagues to think alongside, share findings with, and challenge your assumptions. Interesting training sessions, events, and conferences keep you at the frontier, and you can use part of your work time for learning new things, developing our product coaching practice, and contributing to the broader conversation around what good looks like in this field. With us, your career path isn't predetermined — on the contrary, we encourage you to explore your interests without unnecessary hierarchy and bureaucracy. Our way of working is based on trust, openness, and respect for each other. Every Nitorean brings their own contribution to the company's operations. We value and cherish diversity and the added value it brings to our clients.
🎯 Briefly about Nitor – hopefully your future workplace too
Every Nitorean is a pragmatic and solution-focused team player who doesn't settle for assumptions. What's characteristic of us is really high professional skill and pride in both our own and our colleagues' work.
Our 250+ experts operate in Helsinki and Tampere, combining their diverse expertise to achieve meaningful impact. We're proud of our employee-centric culture and genuine commitment to our people's growth – in recognition of this, we've been awarded the Great Place to Work certification and selected as Finland's most attractive employer brand.
Our vision is clear: to be the industry's most desired workplace, where success comes from employee and client well-being and satisfaction. We continue our growth as a leader in IT industry client satisfaction, producing excellent added value for our clients.
