Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 28 days ago

Support & Implementation Engineer

Workable (global search)108,016 open roles

Where
Amman, Amman Governorate, Jordan
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSupport & Implementation EngineerWorkable (global search) · Amman, Amman Governorate, Jordan

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 28 days ago

Workable (global search) median: 7 days open

The posting

We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.

Responsibilities

  • Implement and install solutions at customer's infrastructure platforms.
  • Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
  • Act positively and respond promptly to the customer’s requests/tickets.
  • Prepare, review and ensure the accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits.
  • Perform any other job-related duties related to work.

Requirements

  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
  • At least 2 years experience in a similar field.
  • Willing to travel and work extra hours when needed.
  • Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
  • Experience in operating systems (Linux and MS Windows).
  • Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
  • Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
  • Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
  • Knowledge in Directory Services (AD & LDAP).
  • Excellent personal skills
  • Professional effective communication, verbal and written
  • Customer oriented mentality
  • Details oriented and a team player
  • Initiative and self-managed
  • Time management and result oriented

Experience in one or more of the below is a plus:

  • Experience in large enterprise environments with emphasis on payments, remittance solutions.
  • Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
  • Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
  • Knowledge of PKI Infrastructure and Certificate Authorities.
  • Knowledge of database engines (MySQL and NoSQL Databases).
  • Knowledge of server and client operating systems (Linux Distros, MS Windows).
  • Knowledge in Object Storage management.
  • Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
  • Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.