The posting
Role Overview
We are looking for a strong, hands-on, and mature Talent Acquisition & Senior HR Operations Specialist to support our business operations and workforce growth in Indonesia.
This role is ideal for someone who is confident in managing the end-to-end recruitment process, has a strong local recruitment network, and understands how to attract talent in a competitive financial services, fintech, brokerage, or commercial business environment.
Approximately 60–70% of the role will focus on Talent Acquisition, while the remaining 30–40% will cover HR Operations to support the employee lifecycle in Indonesia.
The successful candidate should be proactive, independent, detail-oriented, and comfortable working closely with regional HR and business stakeholders. This role is a strong fit for someone who is already senior in Talent Acquisition or preparing to step into a managerial-level role.
Key responsibilities
1. Talent Acquisition — 60–70%
- Manage the full-cycle recruitment process for Indonesia, including job briefing, sourcing, screening, interview coordination, offer management, and onboarding handover.
- Partner closely with hiring managers to understand hiring needs, role requirements, business priorities, and team expectations.
- Build and maintain a strong local talent pipeline, particularly for roles in sales, business development, marketing, customer support, operations, compliance, finance, and corporate functions.
- Utilize multiple sourcing channels, including LinkedIn, job boards, referrals, recruitment communities, recruitment agencies, and direct sourcing.
- Strengthen the company’s recruitment network in Indonesia and identify effective sourcing channels for niche, senior, or urgent hiring needs.
- Conduct initial interviews to assess candidates’ experience, motivation, communication skills, cultural fit, career expectations, and salary expectations.
- Provide market insights to hiring managers, including talent availability, salary benchmarks, candidate expectations, and hiring challenges.
- Manage the candidate experience professionally and ensure timely communication throughout the recruitment process.
- Support offer preparation, negotiation, and closing, ensuring alignment with the internal salary structure, approval process, and business requirements.
- Maintain accurate recruitment data, hiring trackers, pipeline updates, and regular recruitment reports for regional HR and business stakeholders.
- Support employer branding activities in Indonesia where required.
2. HR Operations — 30–40%
- Support employee onboarding, including document collection, joining formalities, onboarding coordination, and communication with internal teams.
- Maintain employee records, personnel files, and HR documentation accurately and confidentially.
- Support employment contract preparation, HR letters, employee certificates, and other HR-related documentation.
- Assist with employee lifecycle processes, including probation tracking, confirmation, internal movement, employee data changes, and exit coordination.
- Coordinate with payroll, finance, external vendors, and relevant internal stakeholders to support monthly HR operational requirements.
- Support leave management, attendance tracking, HR system updates, and employee data maintenance where applicable.
- Assist with employee engagement activities, HR communications, and people initiatives for the Indonesia team.
- Provide first-level HR support to employees on general HR-related queries.
- Ensure HR operations are handled in accordance with company policy, internal governance, confidentiality requirements, and local employment regulations.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Management, or a related field.
- Minimum 5–8 years of relevant experience in Talent Acquisition, Recruitment, and/or HR Operations.
- Strong experience in full-cycle recruitment, preferably within financial services, fintech, brokerage, commercial sales, technology, or other fast-paced business environments.
- Strong local recruitment network in Indonesia, with proven ability to source and attract quality candidates.
- Good understanding of Indonesia’s talent market, recruitment channels, salary trends, and candidate expectations.
- Experience hiring for sales, business development, marketing, customer support, operations, compliance, finance, or corporate functions would be an advantage.
- Hands-on HR operations experience across onboarding, employee documentation, probation tracking, employee lifecycle support, and HR administration.
- Strong communication, stakeholder management, problem-solving, and follow-up skills.
- Mature, proactive, independent, and able to work with minimal supervision.
- Detail-oriented with strong ownership, confidentiality, and execution discipline.
- Comfortable working with regional HR and business stakeholders in a fast-paced and performance-driven environment.
Language Requirements
- Fluent in Bahasa Indonesia.
- Good command of English, both written and spoken.
- Mandarin Chinese would be an advantage but is not mandatory.
Additional Advantages
- Experience in fintech, brokerage, financial services, commercial sales, or fast-paced multinational business.
- Experience working with regional or multinational stakeholders.
- Experience supporting hiring for business expansion or fast-scaling teams.
- Experience using LinkedIn Recruiter, HRIS, ATS, job portals, or recruitment tracking tools.
Working Conditions
- Based in Indonesia.
- Full-time position.
- Hybrid or office-based arrangement depending on company policy.
- Able to work in a fast-paced, hands-on, and business-driven environment.
