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Open nowPosted 52 days ago

Trade Sales Consultant

Workable (global search)108,016 open roles

Where
Hertford, England, United Kingdom
Work mode
Remote
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Your applicationOpen nowTrade Sales ConsultantWorkable (global search) · Hertford, England, United Kingdom
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 52 days ago

Workable (global search) median: 7 days open

The posting

USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean.

Are you an experienced travel professional with a passion for crafting unique tailormade holiday experiences? Are you passionate about the areas we cover and thrive in a target-driven environment? If so, we want you to be part of our vibrant sales team!

Responsibilities:

  • Handle enquiries from travel agents via phone and email, providing expert guidance and support.
  • Create high-quality, tailor-made travel itineraries, ensuring the best match for the agent’s requirements.
  • Convert quotes into bookings while meeting or exceeding monthly sales targets.
  • Follow up on all quotes with calls and emails to maximise conversion rates.
  • Offer upgrades and ancillary services to enhance client packages.
  • Maintain clear and detailed notes for every quote and booking to ensure seamless service.
  • Adhere to trade policies, call structure guidelines, and quality control processes.
  • Attend training and coaching sessions to continuously improve knowledge and performance.

Requirements

Essential Experience

  • Previous in a similar tour operator role or in a retail travel agency with previous experience of selling tailormade holidays.
  • Proven ability to meet sales targets in a fast-paced environment.
  • Strong knowledge of USA travel destinations and products
  • Confident and friendly telephone manner with excellent customer service skills.
  • Ability to multitask, solve problems, and work well in a team

Desirable Experience

  • Previous use of Airline Reservation Systems (Galileo preferred).
  • Experience with Dolphin or similar booking systems.

Benefits

  • Competitive salary with uncapped commission (realistic OTE £32,000, although, high achievers earn over £40,000).
  • Generous Holiday Package: 28 days of paid holiday (including bank holidays), increasing to 33 days with long service.
  • An additional day off for your birthday.
  • Working from home
  • Flexible Annualised hours for work life balance
  • 5 Me days per year (after successful probation)
  • Workplace pension scheme
  • Company shares incentive plan
  • In house coaching programme
  • Comprehensive Training: Expert training to help you succeed in your role.
  • Financial, medical, and mental wellbeing programmes, including:
  • Employee Assistance Programme, including wellbeing support.
  • Mindfulness and meditation courses.
  • Regular online events
  • In-person company events (twice per year).
  • Access to qualified financial advisors
  • Pension hunter services
  • Virtual GP appointments
  • Yearly allowance for eye tests, dental additional therapies.
  • Shopping discounts
  • Discounts on personal holidays
  • Additional optional dental plan.
  • Familiarisation trips and incentives.

Hours of Work:

37.5 hours per week, including a one-hour lunch break.

Shifts within Monday-Friday (9am-5:30pm), Saturdays (9am-5pm), and Sundays (10am-4pm) with a day off in lieu when working weekends

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