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Open nowPosted 107 days ago

Travel Concierge & Operations Specialist

Workable (global search)108,016 open roles

Where
Brazil
Work mode
Remote
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Your applicationOpen nowTravel Concierge & Operations SpecialistWorkable (global search) · Brazil

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 107 days ago

Workable (global search) median: 7 days open

The posting

Travel Concierge & Operations Specialist (Remote)

Luxury Travel | Aviation Operations | White-Glove Client Experience

Location: Remote Working Hours: EST Position Type: Full-Time

About the Role

We’re hiring for our client, a fast-paced luxury travel and aviation company, seeking a Travel Concierge & Operations Specialist to support high-level travel coordination and real-time operations.

This is a high-speed, execution-heavy role — not routine administrative work.

You’ll coordinate complex travel logistics, manage live operational requests, and deliver a seamless white-glove client experience across every interaction.

This role is ideal for someone who:

  • Thinks quickly under pressure
  • Stays highly organized in fast-moving environments
  • Handles last-minute changes calmly and confidently
  • Takes ownership and executes with precision

If you thrive in high-touch client service and operational coordination, this opportunity could be a strong fit.

What You’ll Own

End-to-End Travel Operations

  • Coordinate complete travel logistics including:
  • Flights
  • Ground transportation
  • Hotels and accommodations
  • VIP and special requests
  • Ensure every detail is executed accurately and efficiently
  • Track schedules, bookings, and client requirements in real time
  • Maintain flawless operational execution with minimal oversight

Real-Time Request Management

  • Handle live requests from clients, passengers, and internal teams
  • Manage last-minute changes without disrupting the client experience
  • Prioritize multiple urgent requests simultaneously
  • Maintain composure and accuracy in fast-moving situations

White-Glove Client Experience

  • Deliver premium, high-touch service in every interaction
  • Anticipate client needs proactively
  • Coordinate luxury services including:
  • Catering
  • Luxury hotels
  • Executive transportation
  • Maintain polished, professional, and confident communication

Vendor & Stakeholder Coordination

  • Liaise with operators, vendors, hotels, and internal teams
  • Ensure all partners maintain white-glove service standards
  • Keep communication structured, proactive, and organized across all parties

Problem Solving & Execution Excellence

  • Resolve operational issues quickly without compromising service quality
  • Identify risks before they become larger problems
  • Continuously improve workflows and operational efficiency
  • Maintain accuracy while operating under pressure

What Success Looks Like

  • Travel operations executed flawlessly with zero errors
  • Clients receive seamless, premium service experiences
  • Last-minute changes handled smoothly and professionally
  • Communication remains proactive, polished, and organized
  • No operational detail is missed

What Makes You a Strong Fit

  • You are extremely detail-oriented and process-driven
  • You stay calm under pressure in high-stakes situations
  • You think quickly and solve problems proactively
  • You are highly organized and execution-focused
  • You take ownership and accountability seriously
  • You are comfortable in constantly changing environments

Requirements (Must-Have)

Experience

Background in one or more of the following:

  • Travel coordination
  • Operations or logistics
  • Concierge or client services
  • Luxury hospitality
  • High-touch or white-glove environments

Core Skills

  • Ability to manage multiple real-time requests simultaneously
  • Strong organizational and operational execution skills
  • Excellent written and verbal English communication
  • High attention to detail and accuracy
  • Comfortable operating in fast-paced environments

Nice to Have

  • Experience in:
  • Private aviation
  • Luxury travel
  • Hospitality or VIP services
  • Concierge or premium client-service background
  • Experience handling complex, time-sensitive logistics

What a Typical Day Looks Like

  • Coordinate travel bookings and operational logistics
  • Handle live client requests and schedule changes
  • Communicate with vendors and internal teams
  • Monitor schedules and ensure flawless execution
  • Solve operational issues proactively
  • Maintain premium service standards across every touchpoint

In short: you ensure every client experience feels effortless, premium, and perfectly executed.

Why This Role Stands Out

  • High-impact role in luxury travel and aviation operations
  • Fast-paced environment with constant variety
  • Exposure to premium clients and complex travel coordination
  • Opportunity to grow into:
  • Operations leadership
  • Client experience management
  • Travel or aviation operations

Interview Process

  1. Initial Screening
  2. HR Interview
  3. Final Interview

Apply Now

If you can manage complexity, operate under pressure, and deliver white-glove experiences without missing details, this is an opportunity to work at the highest level of travel operations.

Apply now and become the person who makes complex travel feel effortless.

#TravelConcierge #TravelOperations #LuxuryTravel #AviationOperations #RemoteJobs #ClientExperience #ConciergeServices #HospitalityJobs #OperationsSpecialist #VIPServices

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