Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 747 days ago

Turkish Order Support Specialist - Lisbon

Workable (global search)107,990 open roles

Where
Lisbon, Portugal
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTurkish Order Support Specialist - LisbonWorkable (global search) · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 747 days ago

Workable (global search) median: 6 days open

The posting

We are looking for Turkish speakers to work with one of our reputable clients within the Tech sector! This opportunity would bring you the chance to learn about the best products in the market as well as develop your skills further.

This is a fully remote opportunity to work from home anywhere in Portugal (mainland).

Responsibilities

  • The Order Support Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.
  • Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase is the focal goal of this role. From order induction to item delivery, and from handling flavor changes to RMA completion, the Order Support Specialist Team owns this process.
  • The Specialist will liaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues, achieving quick customer satisfaction. They will perform investigations that will lead to decisions impacting relations with customers and partners. Customer phone and email outreach are necessary to relay issue resolution, providing timely updates when investigating and when restoring the relationship.
  • Performing tasks in SAP at a high detail level for record-keeping is essential. SAP actions require utmost attention to detail and accurate adherence to KBase protocol.

Requirements

  • Ability to work quickly and efficiently under deadline pressure.
  • Very good accuracy and attention to detail, understanding that small details can make the biggest difference
  • Proven ability to work and make decisions with minimal supervision.
  • Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
  • Working in a back-office environment with customer satisfaction in mind
  • Excellent written and verbal communication skills
  • Interest in self and team KPIs – focusing on what can be done instead of what cannot be.
  • Knowledge of SAP is an advantage; otherwise, we can help with that.
  • As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work.
  • Extraordinary teammate, thriving in an environment where camaraderie matters.
  • C2 or native level of Turkish
  • B2 level of English
  • EU passport or valid work permit to work legally in Portugal

Benefits

  • Excellent work opportunity in a dynamic leading multinational company
  • Competitive Salary
  • Stable work and career progression; Investment in training and personal development
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
  • Free salad, fruit, soup and bread available to all employees
  • Health Insurance since day one in the company
  • Opportunity of having free accommodation in one of the company's apartment as well as expenses included (water, electricity, Internet, cable TV and cleaning services once per week)
  • Opportunity to work remote from anywhere in Portugal excluding the islands.
  • Free company events and activities
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.