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Open nowPosted 67 days ago

Turkish Speaking Player Support Specialist for Supercell Games - Work in Sofia

Workable (global search)108,016 open roles

Where
Austria
Work mode
Remote
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Your applicationOpen nowTurkish Speaking Player Support Specialist for Supercell Games - Work in SofiaWorkable (global search) · Austria

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 67 days ago

Workable (global search) median: 7 days open

The posting

Mercier Consultancy MD is pleased to offer an exciting opportunity for an Turkisch Player Support Specialist dedicated to supporting Supercell Games accounts, based in Sofia, Bulgaria. This role is ideal for individuals passionate about gaming and fluent in Turkisch, who are eager to provide outstanding assistance to players. As a key player in the team, you will ensure that Turkisch-speaking players receive timely and effective support to enhance their gaming experience.

Key Responsibilities

  • Provide exceptional player support in Turkisch, primarily assisting with Supercell Games account inquiries
  • Respond to player questions and resolve issues related to account management, game features, and technical problems
  • Communicate with players through multiple channels, including email and chat
  • Document player interactions accurately to contribute to service improvements
  • Collaborate with other departments to relay player feedback and improve overall service quality
  • Stay informed about Supercell games and industry trends to offer knowledgeable support

Requirements

  • Fluency in Turkisch (oral and written) is essential; proficiency in English is advantageous
  • Experience in customer support or player support roles, preferably within the gaming industry, is preferred
  • Strong understanding of gaming culture and familiarity with Supercell games is beneficial
  • Excellent communication and interpersonal skills focused on delivering excellent customer service
  • Ability to troubleshoot technical issues and provide effective resolutions
  • Strong organizational skills to manage multiple player inquiries efficiently
  • Willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural environment

Benefits

  • Competitive Monthly Salary
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • 1500 Euro Signing Bonus
  • Fully Paid Training
  • Health Insurance

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