The posting
A note before you apply: We're not actively hiring for this role today, but we're building relationships ahead of upcoming client work. If your background fits, we'd like to start a conversation now so we're ready to move when a project lands!
This role is offered on a fixed-term, contract-to-hire basis for an initially monthly term depending on project needs. At the end of the initial term, Stitch may, at its sole discretion, offer an extension, a permanent full-time position, or end the engagement. There is no guarantee of an extension or transition to permanent, full-time employment, and continued engagement or conversion is contingent on business need, budget, and individual performance.
Who We Are
Stitch is the global leader in helping brands drive CRM performance through Braze and Databricks. We work with Fortune 1000 brands to design and execute martech-driven solutions and lifecycle marketing strategies that drive meaningful outcomes. Our fast-growing team spans the US, UK, and Canada.
We’re actively building the best customer relationship marketing (CRM) consultancy in the world. Not the biggest—the best. We’re looking for teammates who are energized by this challenge.
The Role
As a Senior Project Manager, you own integrated project plans, budgets, risk mitigation, and change control for medium to large marketing technology engagements. You select and tailor methodology (Agile, Waterfall, Hybrid) based on what the project needs. You manage vendor delivery, enforce governance, present risks and options to client leadership, and write for multiple audiences—executive summaries, decision memos, steering committee decks. You mentor Project Managers and elevate Stitch’s delivery standards through your own execution.
What You’ll Do
- Own integrated project plans: scope, schedule, cost, dependencies. Manage critical path and scenario planning.
- Own budgets and forecasts. Track burn, perform variance analysis, re-baseline when needed. Support SOW and change management.
- Own risk mitigation and issue resolution. Write risks with cause → event → impact. Document mitigation vs. contingency.
- Own change control. Write change requests that clearly justify scope, cost, and timeline impact.
- Select and tailor Stitch’s SEW delivery methodology based on project context, client maturity, and team capability.
- Design project dashboards and automated reporting. Produce executive updates that surface risk, not just activity.
- Manage cross-team dependencies and vendor delivery. Enforce governance at the project level.
- Write for multiple audiences: executive summaries, decision memos, steering committee decks, detailed delivery plans.
- Manage your time to meet billable targets of 36+ hours per week.
- Travel up to 20% for client meetings, workshops, and onsite engagements.
What Success Looks Like
- Your projects are consistently on track—and when they’re not, leadership hears from you first with a recovery plan already in motion.
- Clients trust your governance. Steering committee meetings are productive, not adversarial.
- Your financial management is precise—forecasts are accurate, variance is explained, and budget integrity is maintained.
Requirements
What You Bring
- PM tool mastery: setup, reporting, and hygiene in ClickUp, MS Project, Smartsheet, Jira, or equivalent.
- Agile, Waterfall, and Hybrid—select and tailor per project.
- Budget ownership: forecasting, variance analysis, EAC, burn tracking.
- RAID ownership: proactive risk modeling, mitigation planning, and structured issue surfacing.
- Change control: scope boundaries, requirements traceability, assumption documentation.
- Marketing technology domain knowledge: 2–5 years with Braze or comparable platforms.
- Net new platform implementation experience: you've led or co-led at least three full-lifecycle implementations (discovery through launch)
- Passion for leveraging AI to help drive more efficient documentation (e.g., Gemini, Claude).
- Documentation mastery: project charters, integrated plans, dependency maps, risk registers, go/no-go briefs, closure reports.
- Governance: stage gates, compliance checklists, audit logs, PMO standards.
How You Consult
- At Senior, you’re managing outcomes, not tasks. How you communicate and build trust determines whether clients see Stitch as a vendor or a partner.
- Translate delivery complexity into business language. Lead meetings that drive decisions, not just updates.
- Build relationships at multiple levels. Communicate effectively with C-suite, project leads, and technical teams.
- Present risks with recommendations and tradeoffs, not just alerts.
- Navigate scope boundaries with confidence — knowing when to hold firm and when to adapt
- Own outcomes. Lead without being asked. Identify what needs doing and do it.
- Share feedback with peers that raises the standard for how the team delivers.
Tools You’ll Use
- ClickUp, MS Project, Smartsheet, Jira, Confluence (proficient in multiple).
- PSOHub for time and project tracking.
- Slides / Powerpoint for executive reporting.
- Sheets / Excel for budgets and forecasting.
Qualifications
- 5–9 years of project management consulting experience or applicable experience.
- 3-5 years of marketing technology consulting experience or applicable experience (e.g., Braze, Salesforce Marketing Cloud, Adobe, Oracle).
- PM certifications (PMP, SAFe, Scrum Master, or equivalent) are a plus.
- Demonstrated experience managing budgets, vendors, and cross-functional teams.
- Client-facing experience within an agency or consultancy required.
- Knowledge of AI code editors (e.g., Cursor) and data integration platforms (e.g., Snowflake, Databricks) is a plus.
- Must be eligible to work in the United States, Canada, or United Kingdom without visa sponsorship.
Benefits
- Medical, dental, vision, and life insurance
- 401k with company match
- Flexible PTO policy
- Monthly tech stipend
- Paid parental leave
- Mental well-being support
