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Open nowPosted 18 days ago

VDH EHR Security Analyst/Technical Support Analyst 3

Workable (global search)107,990 open roles

Where
Richmond, VA, United States
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Your applicationOpen nowVDH EHR Security Analyst/Technical Support Analyst 3Workable (global search) · Richmond, VA, United States

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

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  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 18 days ago

Workable (global search) median: 6 days open

The posting

Description:

  • Job Title: VDH EHR Security Analyst/Technical Support Analyst 3
  • Work Type: Hybrid
  • Location: Richmond, VA
  • Salary: $18–$38 per hour
  • Start Date: 10/05/2026
  • End Date: 06/30/2027
  • Industry Category: Information Technology / Healthcare IT / EHR Security
  • Employment Type: 1099 Contract
  • Requisition ID: 811322

Overview:

  • The Virginia Department of Health (VDH) is seeking an EHR Security Analyst/Technical Support Analyst 3 to support security, access, user provisioning, and Tier 1 technical support for the Electronic Health Record (EHR) environment.
  • The role provides technical and functional support for Cerner/OHPAC security configuration, user access, security roles, authentication, auditing, and access-related troubleshooting.
  • The analyst will collaborate with EHR application, IT, information security, privacy, compliance, clinical, and operational teams to maintain appropriate user access and security controls.
  • This position supports EHR security operations, audits, incident response, system maintenance, upgrades, and compliance activities.

Application:

  • Submit an updated resume highlighting:
  • 3+ years of healthcare IT experience.
  • 3+ years of Millenium and OHPAC security position experience.
  • Cerner/OHPAC EHR security and access support.
  • HIPAA, HITECH, and healthcare security regulations.
  • Active Directory, SSO, MFA, and identity management.
  • Discern and CCL.
  • EHR security troubleshooting, auditing, and user provisioning.
  • Include candidate email address and current city/state.
  • Candidate must physically reside within the United States for the duration of the assignment.

Job Description:

  • Support EHR security configuration, access management, user provisioning, authentication, auditing, and access-related troubleshooting.
  • Maintain and map EHR position definitions, including Millenium Positions, Preferences, and OHPAC Security Groups, to VDH positions.
  • Review and process EHR access requests according to established policies, procedures, organizational standards, and role-based access requirements.
  • Create, modify, and terminate user access based on approved requests.
  • Monitor and enforce appropriate EHR access control positions and policies.
  • Help define and automate user provisioning and offboarding procedures.
  • Conduct internal EHR security audits to identify and mitigate risks and vulnerabilities.
  • Develop and maintain EHR security policies, procedures, guidelines, documentation, and downtime procedures.
  • Investigate and respond to EHR security incidents and support timely resolution and reporting.
  • Integrate security measures into new EHR features, updates, deployments, and third-party applications.
  • Monitor user behavior using tools such as P2Sentinel to identify trends and potential incidents.
  • Support internal and external audits.
  • Participate in Cerner/OHPAC upgrades, security patches, and system maintenance.
  • Support the Domain Strategy for the EHR application.
  • Stay current with security updates, emerging threats, industry best practices, and regulatory changes.
  • Recommend improvements and optimizations to the EHR security environment.
  • Provide Tier 1 technical and functional support to EHR end users in related security and access areas.

Responsibilities:

  • Manage EHR user access and role-based permissions.
  • Process and maintain user provisioning and offboarding activities.
  • Troubleshoot Cerner/OHPAC security and access issues.
  • Monitor access-related activities and perform security audits.
  • Support healthcare security and compliance requirements.
  • Maintain security policies, procedures, and technical documentation.
  • Investigate EHR security incidents and coordinate appropriate responses.
  • Collaborate with EHR, IT, information security, privacy, compliance, and application support teams.
  • Assist with upgrades, patches, maintenance, and security enhancements.
  • Support audit activities and security documentation.
  • Identify opportunities to improve EHR security, access management, and support processes.

Requirements

Minimum Qualifications:

  • 3+ years of healthcare IT experience.
  • 3+ years of experience with Millenium and OHPAC security positions.
  • 3+ years of analytical, problem-solving, and troubleshooting experience related to Cerner/OHPAC security and access issues.
  • 3+ years of communication and collaboration experience working with IT teams, compliance officers, and end users.
  • 3+ years of knowledge of Discern and CCL.
  • Strong understanding of EHR systems.
  • Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
  • Must physically reside within the United States for the duration of the assignment.

Preferred Qualifications:

  • 3+ years of general IT experience.
  • 3+ years of experience with EHR systems, specifically Cerner/OHPAC.
  • Knowledge of HIPAA, HITECH, Meaningful Use, and other healthcare security regulations.
  • 3+ years of experience with:
  • Active Directory (AD).
  • Single Sign-On (SSO).
  • Multi-Factor Authentication (MFA).
  • Identity management solutions.
  • 3+ years of familiarity with healthcare IT infrastructure, including:
  • Networking.
  • Firewalls.
  • Database security.

Benefits

Compensation:

  • Pay Rate: $18–$38 per hour.
  • Benefits: None.
  • Expenses: Not specified as reimbursed. Schedule:
  • Full-time. Work Location:
  • Richmond, VA.
  • Specific hybrid scheduling requirements will be determined by VDH based on business needs.
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