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Open nowPosted 138 days ago

Veterinary Receptionist

Workable (global search)108,016 open roles

Where
Owosso, MI, United States
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Your applicationOpen nowVeterinary ReceptionistWorkable (global search) · Owosso, MI, United States

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 138 days ago

Workable (global search) median: 7 days open

The posting

Veterinary Receptionist/CSR Pinecrest Animal Hospital – Owosso, MI

About Us

Pinecrest Animal Hospital is a progressive, innovative 4-doctor small animal practice in Owosso, Michigan. Our team is known for delivering high-quality care using advanced diagnostics and treatments—including ultrasound, echocardiography, full in-house lab work, laser therapy, and a wide range of surgical procedures from routine to complex.

Our story began in 1953 with Dr. Jerry Fries, a legendary mixed animal practitioner who served his community with dedication—even making house calls by plane and motorcycle! Since then, the hospital has evolved under compassionate, forward-thinking leadership, and today we continue that legacy of excellence under Dr. Pritpal Rangi.

What You’ll Be Doing

As a full-time Customer Service Representative/Receptionist, you’ll be a vital part of our clinical team. Key responsibilities include:

  • Providing top-notch customer service
  • Being attentive to client and pet needs
  • Identifying and working compassionately with clients in various emotional states
  • Working patiently with distressed, frustrated, or disgruntled clients
  • Answering and triaging high-volume phone calls
  • Scheduling appointments and procedures
  • Checking in clients and monitoring flow from check-in to discharge
  • Confirming appointments and handling client callbacks
  • Managing medical record requests between hospitals and specialty practices
  • Processing payment transactions
  • Maintaining accurate documentation in the electronic medical record
  • Relaying information between clients and doctors, technicians, or management
  • Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
  • Using Windows-based computer systems and practice management software
  • Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

What We’re Looking For

  • High School Diploma or GED (college preferred)
  • Veterinary clinic experience is a plus
  • Must be able to safely lift 30 pounds
  • Basic math and writing skills
  • Skilled at multitasking in a fast-paced environment
  • Positive, team-oriented attitude and excellent communication skills
  • Eagerness to learn and grow within the field

Compensation & Benefits

  • Hourly pay: $14.00 – $16.00 (based on experience)
  • 401(k) with match
  • Health insurance
  • Paid time off
  • Employee pet care discount
  • Flexible scheduling

Hospital Schedule Schedule

  • Full-time (8–10 hour shifts)
  • Open: Monday to Saturday
  • No Sunday hours
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