Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

VIP Manager

Workable (global search)107,990 open roles

Where
Marbella, Andalusia, Spain
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVIP ManagerWorkable (global search) · Marbella, Andalusia, Spain

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 17 days ago

Workable (global search) median: 6 days open

The posting

VIP Manager

Player Experience & Retention Role Location: USA | Spain | Malta | Remote

We are building a next-generation US Social Casino and are looking for a dynamic VIP Manager to deliver an unparalleled experience for our most valued players.

You will work closely with our top-tier customers, ensuring their satisfaction and loyalty by providing personalised assistance, tailored promotions and exclusive rewards. The role involves managing a portfolio of high-value players, proactively engaging with them across multiple channels, and collaborating with the Commercial team to create targeted campaigns that keep our VIPs engaged.

We are looking for someone who is passionate about delivering exceptional customer service and skilled at building strong, lasting relationships with high-value players. You'll bring a proactive, data-driven approach to spotting opportunities and stay ahead of industry trends to keep our VIP offering best in class.

Key Responsibilities

  • VIP Relationship Management
  • Manage a portfolio of high-value players, understanding their preferences and needs, and developing them from customers into brand advocates
  • Proactively engage with VIP players through multiple communication channels, including phone, email and Messenger
  • Build long-lasting relationships with players by providing personalized support and resolving any concerns or issues
  • Player Engagement & Collaboration
  • Monitor player activity and identify opportunities to enhance their gaming experience
  • Collaborate with the Commercial team to create targeted campaigns for VIP players
  • Performance Analysis & Optimization
  • Collect and analyze customer segment data, suggesting changes to optimize the VIP experience
  • Industry Knowledge
  • Stay up to date with industry trends and competitor activity to ensure we offer the best VIP experience in the market.

Requirements

  • Fluent in English, with excellent verbal and written communication skills; knowledge of other languages is a strong asset.
  • Previous experience in a similar role within the online casino industry is highly desirable
  • Strong customer service skills with a passion for delivering exceptional experiences
  • Ability to build rapport quickly and establish trust with high-value players
  • Team player with a positive attitude and proactive approach to work
  • Excellent organizational skills with the ability to prioritize tasks effectively

Benefits

What we offer

  • Exciting opportunity to play a pivotal part in the growth and development of a rapidly growing industry
  • Competitive salary with health benefits and health insurance
  • Attractive bonus packages
  • Continuous training and development to enhance your knowledge
  • Career development and growth
  • Flexible work
  • Social events
  • Diversity of roles, projects, and challenges
  • Excellent team-oriented, fun international work environment

More about Rush Entertainment

Rush Entertainment is dedicated to creating world-class entertainment experiences that engage, inspire, and connect people through innovation and creativity.

Our team is made up of passionate, driven, and fun-loving professionals committed to delivering high-quality experiences in a vibrant and dynamic environment. We combine creativity, technology, and collaboration to build entertainment products that players love and remember.

At Rush Entertainment, we believe great entertainment starts with bold ideas, strong teamwork, and a relentless focus on excellence.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.