Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 23 days ago

Virtual Assistant (Outreach and Engagement) (BBS823)

Workable (global search)108,016 open roles

Where
Gqeberha, Eastern Cape, South Africa
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVirtual Assistant (Outreach and Engagement) (BBS823)Workable (global search) · Gqeberha, Eastern Cape, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 23 days ago

Workable (global search) median: 7 days open

The posting

We're looking for a Virtual Assistant to own high-volume outbound member texting for a fast-growing travel membership company. You will send outbound texts to a large volume of members on a recurring basis, personalizing each message just enough to feel human and relevant rather than copied and pasted. The core of this role is speed, accuracy, and quality at scale.

This is not primarily an inbound support role. It is also not a strategy or marketing position. The immediate focus is outbound texting execution — moving through a high volume of member conversations quickly, using context and prior message history to make small, thoughtful adjustments so every member feels like the company knows who they are. If you have excellent written English, a strong feel for natural US texting language, and can stay sharp and detail-oriented while working through repetitive communication work at pace, this role is a strong fit.

Why You'll Want to Join

  • You will be paid in USD (bi-monthly: every 15th and 30th)
  • Paid Time Off in accordance with company policy
  • Observance of Holidays per company guidelines
  • 100% remote setup so you can work wherever you're most productive
  • This role requires availability approximately 6:00 AM to 2:00 PM US ET time
  • Join a growing travel membership company with a large and active member base
  • Clear path to expanded responsibilities including inbound support and broader member success work as trust is built

What You'll Work On

High-Volume Outbound Member Texting

  • Send outbound texts to a large volume of members on a recurring basis using approved messaging patterns and base templates
  • Personalize messages just enough so they feel human, relevant, and timely rather than copied and pasted
  • Review recent message history before sending outreach so members are not receiving the exact same style of message repeatedly
  • Notice small details about members such as where they traveled recently, where they may want to go next, or what stage they are at in the travel planning process, and use those details to choose the best variation of a message
  • Work through a large number of member conversations in a short window while staying accurate, efficient, and detail-oriented

Member Familiarity and Judgment

  • Read member conversations regularly to build familiarity with the client base and improve judgment over time
  • Learn the company well enough to understand what kind of outreach feels natural for different members and situations
  • Follow messaging guidance and training while still making smart small adjustments when needed
  • Escalate unusual, high-stakes, or unclear situations rather than guessing

What You Bring

  • Excellent written English with a strong feel for natural US iMessage-style texting language — messages must sound like a real person texting, not scripted customer support
  • Fast worker who can move through a high volume of conversations efficiently without becoming careless
  • Comfortable doing repetitive communication work at pace without losing quality or attention to detail
  • Strong memory for prior messages, member context, and small differences between conversations
  • Able to infer which version of a message makes the most sense based on context rather than needing every line scripted in advance
  • Reliable, organized, and consistent with a strong sense of when to ask questions versus when to act
  • Available approximately 6:00 AM to 2:00 PM US time on a consistent basis

Nice to Have

  • Prior experience in customer communication, outreach, texting-based support, inbox management, or similar high-volume communication work
  • Familiarity with travel, membership, or subscription-based businesses
  • Experience personalizing outreach at scale across a large contact base

How to Apply

Please include:

  1. Your updated resume
  2. A short Loom video (1 to 2 minutes) introducing yourself, describing your experience with high-volume written communication or outreach work, and explaining how you stay accurate and detail-oriented when working through repetitive tasks quickly

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you take pride in getting details right, can move fast without cutting corners, and want to be the person who makes a large member base feel personally cared for at scale, this role gives you the consistency and the direct impact to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

  1. Initial Application - Submit your application and complete our prequalifying questions
  2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
  3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
  4. Recruitment Interview - Initial screening with our talent team
  5. Executive Interview - Meet with senior leadership to discuss role alignment
  6. Client Interview - Final interview with the client team you'd be supporting
  7. Background & Reference Check - Professional reference verification
  8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.