Skip to content

Open nowPosted 8 hours ago

Virtual Clinical Administrative Coordinator (VMA)

Workable (global search)107,903 open roles

Where
Philippines
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVirtual Clinical Administrative Coordinator (VMA)Workable (global search) · Philippines
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 8 hours ago

Workable (global search) median: 6 days open

The posting

Description

We are seeking an experienced, detail-oriented Virtual Clinical Administrative Coordinator (VMA) to manage behind-the-scenes clinical workflows for a fast-paced primary care / internal medicine practice. This is not a front-desk, phone, or scheduling role—it is a specialized, behind-the-scenes administrative position focused on Athenahealth EHR work queues, prescription refill processing, prior authorizations (PAs), referrals, and clinical document triage.

The ideal candidate possesses strong medical terminology and pharmaceutical knowledge, operates independently with proactive follow-through, and knows precisely when to resolve administrative inquiries versus escalating clinical decisions to providers. Athenahealth experience is strongly preferred.

Working Environment & Core Schedule

  • Role Title: Virtual Clinical Administrative Coordinator (VMA)
  • Practice Specialty: Primary Care / Internal Medicine
  • Status: Full-Time (40 Hours / Week)
  • Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time)
  • Core EHR & Systems: Athenahealth (Strongly Preferred), Forus (Plus), Medical Messaging Platforms
  • Role Nature: Behind-the-scenes clinical administration (No patient reception/scheduling duties)

Top 3 Daily Tasks

  1. Athena EHR Management & Patient Inbox Triage: Review, triage, and route patient portal messages, provider task queues, phone notes, and inbound clinical documents with high accuracy.
  2. Prescription Refill Coordination & Prior Authorizations: Audit patient refill requests against medication history/charts, prep scripts for provider sign-off, and manage medication prior authorizations in Forus or payor portals.
  3. Referral Management & Clinical Documentation Triage: Process outbound specialty referrals with clinical notes and diagnostics attached, obtain facility precertifications, track pending referrals until closed, and summarize incoming records for provider review

Core Responsibilities

  • Athenahealth Work Queue Management: Monitor inbox queues daily, answering routine patient administrative inquiries, filing clinical records, and maintaining updated chart documentation.
  • Prescription Refill Processing: Verify medication orders, dosages, lab monitoring history, and last visit dates in the chart before routing prepped refills to the ordering provider for final approval.
  • Prior Authorization (PA) Management: Submit and track medication PAs via Forus or clearinghouses, gather clinical justification, monitor approval statuses, and compile appeal documentation for denials.
  • Referrals & Precertifications: Coordinate specialty referrals, transmit medical notes and lab/imaging attachments, obtain insurance precertifications, and follow up with specialist offices until consult notes are retrieved.
  • Clinical Safety & Escalation: Distinguish between administrative routing and clinical decision-making—ensuring all medication changes, clinical advice, and urgent patient inquiries are promptly escalated to the supervising physician/provider.

Requirements

  • U.S. Healthcare Experience: Minimum 2+ years supporting a U.S. medical practice in a clinical or administrative capacity.
  • EHR Mastery: Hands-on experience navigating Electronic Health Record systems and high-volume inbox/task queues.
  • Clinical Admin Knowledge: Proven experience handling prescription refill protocols, insurance prior authorizations, and outbound referrals.
  • Terminology & Pharma Knowledge: Solid working knowledge of medical terminology, routine medications, dosage formats, and basic laboratory test panels.
  • English Fluency: Excellent written and verbal English communication skills.
  • Compliance & Autonomy: Strong HIPAA compliance standards and the ability to manage multiple work queues independently.
  • Remote Workspace: Dedicated, quiet, HIPAA-compliant home workspace with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset.

Strongly Preferred Qualifications

  • EHR Specifics: Recent hands-on experience using Athenahealth (highest priority) and Forus.
  • Clinical Background: Medical Assistant (MA) certification/background or prior experience in Primary Care / Internal Medicine.
  • Screening Criteria Note: Candidates limited exclusively to front-desk reception, scheduling, or basic reception duties without refill or prior authorization experience will not be considered.

Ideal Candidate Profile

You are a sharp, self-directed clinical administrator with strong Athenahealth skills. You audit refill requests, handle prior authorizations, and track specialty referrals with precision—keeping provider queues clean and efficient without needing constant supervision.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.