The posting
Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Kurt Geiger Digital
Kurt Geiger’s Digital Team is a leading edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team that operates across 4 layers of the Business: Back End Systems and Engineering; Platforms; Marketing; Customer Service.
Our in-house team of over 100 Digital experts are augmented with expertise from partners across the globe to deliver the very best in Retail Technology with a firm eye on the future. We operate in a fully Agile, fast paced environment, with a strong focus on individual leadership talent and development through an integrated Excellency Framework to ensure every member of the team develops the very best leadership development for themselves whilst delivering business objectives in line with growing our Global Digital Brands.
Purpose of the Role
This role is responsible for the successful delivery and operation of the organisation’s technology platforms and engineering capability. It ensures that technology programmes are executed effectively, engineering teams are high performing, and operational systems continue to meet business needs throughout a period of significant transformation.
The role provides leadership across software engineering, enterprise applications and major business systems, overseeing the transition from the current technology landscape to the organisation’s future operating model. It works closely with the SVP of Architecture, Data & AI to ensure all delivery aligns with approved technology strategy, architecture principles and transformation roadmaps.
Initially, the role will oversee IT Operations, ERP, Wholesale & Warehouse Systems, and Software Engineering. As organisational responsibilities transition to the parent company, the role will increasingly focus on two strategic delivery domains:
- ERP Transformation (Retail Express → Infor M3)
- Digital Engineering Transformation (Adobe Commerce → Shopify)
The role is deliberately focused on execution, delivery, operational excellence and engineering leadership rather than defining long-term technology strategy or enterprise architecture.
Requirements
Key Responsibilities
- Lead the delivery of the ERP transformation programme.
- Lead the delivery of the ecommerce platform transformation programme.
- Ensure operational stability of enterprise applications and engineering platforms.
- Ensure technology programmes are delivered on time, within budget and to agreed quality standards.
- Manage relationships with strategic technology partners and implementation vendors.
- Deliver technology roadmaps in alignment with enterprise architecture and business priorities.
Decision Rights
- Authority over delivery planning, execution and resourcing.
- Ownership of ERP implementation delivery.
- Ownership of ecommerce platform migration delivery.
- Operational ownership of all enterprise systems.
- Responsibility for delivery budgets and programme execution.
What the Role Owns
- Software Engineering
- ERP Delivery
- Ecommerce Platform Delivery
- Enterprise Applications • Programme Delivery
- Technology Operations
- Delivery Governance
- Vendor Delivery Management
- Data Strategy
- AI Strategy
- Enterprise Technology Standards
- Architecture Governance
- Technology Design Authority
- Technology Investment Strategy
- Long-term Technology Roadmaps
Team Structure
- Head of Engineering
- Head of Core Systems
What the role does not own
- Enterprise Architecture
- Technology Strategy
- Enterprise Technology Standards
- Successful delivery of the Infor M3 implementation
- Successful migration to the Shopify architecture
- Engineering productivity and delivery predictability
- Programme delivery against scope, schedule and budget
- Operational stability of enterprise applications
- High availability and performance of customer-facing platforms
- Successful transition of operational IT functions to the parent organisation
- Strong engagement and retention within engineering teams
- Delivery aligned with enterprise architecture and technology standards
As a Digital team, our cultural beliefs are:
- Love technology
- Be positive
- Know what you are doing (what good looks like)
- Own your own future
- Look for solutions
- Keep failing once
- Get your monies worth out of your boss
- Be a part of the team
- Speak up/Be brave
- Be honest
- Celebrate… Sing when you are winning
- Work hard but have fun
Benefits
- Competitive basic salary
- Pension and life assurance
- Enviable discounts
- Gym Discounts
- Half Day, Pay Day Friday (once per month)
- RetailTrust support
- And so much more!
Our Culture
We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community.
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
