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Open nowPosted 24 days ago

Warranty Administrator

Workable (global search)108,016 open roles

Where
South Africa
Work mode
Remote
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Your applicationOpen nowWarranty AdministratorWorkable (global search) · South Africa

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 24 days ago

Workable (global search) median: 7 days open

The posting

Salary: R23 000 – R25 000 per month

Remote Recruitment is hiring a Warranty Administrator for a UK-based employer, fully remote from South Africa.

Role overview

You'll process warranty claims end to end for a UK business — checking entitlement, submitting to the manufacturer, chasing decisions and keeping customers informed while the claim moves.

Claims move through several hands before they are paid, and the difference between a two-week and a two-month resolution is usually whoever is chasing it. That will be you.

You will work UK business hours from home, as part of a South African team placed directly with established UK employers.

Key responsibilities

  • Register and validate incoming warranty claims against policy terms
  • Submit claims through manufacturer portals and track outcomes
  • Chase outstanding decisions and escalate stalled cases
  • Keep customers updated at each stage of the claim
  • Reconcile approved claims against credits received
  • Maintain accurate claim records and supporting documentation

What you'll need

  • Experience with claims, warranty or high-volume case administration
  • Comfortable working across supplier or manufacturer portals
  • Strong attention to detail when checking entitlement and dates
  • Clear, patient written English for customer updates
  • Able to hold a caseload without losing track of open items

Nice to have

  • Automotive, appliance or equipment sector exposure
  • Experience reconciling credits or supplier invoices
  • Familiarity with a ticketing system such as Zendesk

What's on offer

  • 100% remote, working from anywhere in South Africa
  • UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)
  • Direct exposure to an established UK business
  • Long-term, stable placement with room to grow

Remote Recruitment places South African professionals with UK businesses for long-term, fully remote roles.

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