The posting
At Booking.com, data drives our decisions. Technology is at our core and innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
About the team:
The ITS Development team in the IT Services department, part of the Central Tech business unit, provides technical expertise to support internal technology platforms and services across the organisation. We are responsible for developing, maintaining, and evolving solutions that enable efficient IT operations, streamline business processes, and improve the employee experience. Our goal is to empower teams with reliable, scalable, and well-integrated technology that supports Booking.com’s business and technology communities.
Role Overview
Within the IT Services Development team, a software engineer takes part in designing, implementing and maintaining internal tools, systems, services and integrations which enable the workforce at Booking.com and other Booking Holdings brands to be mobile and productive.
The team’s services ownership scope includes, but is not limited to, the following aspects:
- User provisioning mechanisms, interconnecting company’s Identity and Authorization Management system to 3rd party applications
- Employee data synchronization and internal exposure services
- Employee Benefits Program management service
- Corporate offices meeting rooms management service
- Employee communications management systems
- … and a bunch of slack bots
Programming languages and key technologies used within the team are:
- Hosting platforms: Booking Kubernetes Services (private cloud) / AWS / Mulesoft
- Programming languages: Java, TypeScript
- Other technologies used: Mulesoft, MySQL, Kafka, React
The team (along with the all the Tech & Product teams) uses agile methodology.
Key Job Responsibilities and Duties
- Designing and building software applications, automations and integration by using relevant development languages and technologies, and applying knowledge of systems, services and tools appropriate for the business area
- Build template solutions on complex integration cases and liaise with our business stakeholders and traduce their business needs into Integration solutions.
- Maintaining and supporting existing integration interfaces.
- Creating technical design and actual implementation of solutions.
- Owning a service end to end by actively monitoring application/integration health and performance, setting and monitoring relevant metrics and act accordingly when violated
- Identify and resolve live production issues by mitigating the customer impact within SLA
- Evaluating possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologies
- Identifying opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards
- Drive and implement solutions for automations or new functionalities in the reliability tools
- Delivering clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audience
Role Qualifications and Requirements
- Min 5+ years of experience in the IT industry
- Good understanding of concepts such as Mulesoft, EDA, MOA, SOA, SOAP, REST APIs, RESTful, RPC/RFC, event streams such as Kafka and different integration patterns.
- Integration platform experience with Mule 4.x, CloudHub 1.0, (Ideally some experience on CloudHub 2.0)
- Exposure to a variety of enterprise architectures from a large monolithic architecture to hybrid landscapes consisting of distributed systems and microservices and event-driven architectures.
- Experience of API led design using RAML/OAS and experience of supporting APIs through the full API lifecycle and system observability is a plus (Graphite, Grafana etc.)
- Strong analytical and problem-solving skills
- Excellent communication; written and spoken and experience working with non-technical stakeholders
Total Reward Philosophy
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
- Life insurance, Disability insurance*, Pension plan*, Referral bonus
- The benefits and perks offered by the company. These can be found here.
- Opportunity to work with a dynamic, high performant and International global team
- Hybrid way of Working program with remote and office presence well balanced.
Diversity, Equity and Inclusion at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let’s go places together: How we Hire
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Key Skills
Java
Python
AWS
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
