The posting
Are you ready to learn from some of the top leaders in the industry? Continue your path as an Associate Solutions Architect and unleash your creativity while shaping success. The Associate Solution Architect indirectly interfaces with our customers and works under the direction of others. This role is focused on growth through experience and expanded knowledge to provide career advancement within the consulting services organization or Workiva in general. Collaborate across teams, fuel innovation, and leave your mark on both our products and customer satisfaction.
What You’ll Do
- Support the delivery of contracted services to customers
- Review discovery sessions to ensure understanding of business needs and requirements; clarifies uncertainties as needed
- Replicate standardized solution design that achieves outcomes within the Workiva Platform
- Interact with our valued customers, contributing to the delivery of standardized solutions
- Develop knowledge of financial, risk, or operational reporting using the Workiva platform with a commitment to ongoing training
- Embrace the dynamic balance of working collaboratively under guidance while seizing the opportunity to shine independently when the moment calls for it
What You'll Need
Minimum Qualifications
- Undergraduate degree or equivalent combination of education and experience in a related field ; an advanced degree may be considered in lieu of professional experience
- 2 years of experience in service delivery, finance, accounting, audit, or a related field
Preferred Qualifications
- Knowledge of enterprise risk, financial planning or analytics & reporting solutions and their related technology platforms
- Fluent in general technology and software within the Microsoft Office suite and Google Workspace applications
- Familiarity with complex spreadsheet formulas or SQL is preferred
- Ability to present topics clearly and succinctly
- Self-motivated with strong propensity for action, results and continuous improvement
- Ability to work under the direction of others, receive mentoring, and collaborate with peers
Travel Requirements and Working Conditions
- Willingness to travel up to 25% for team and corporate meetings, fostering relationships and representing company interests
- Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements
Summary The Solution Architect Sets up and installs technical systems, applications or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely. Incumbents who are both designing and implementing technical systems, applications, and process designs to meet client business specifications should be matched to Systems Integration Consulting(PS.PSSI). Incumbents who are responsible for providing complete professional service support for a client or clients, including the identification and development of solutions, design of systems, applications and processes, and delivery to clients, should be matched to Professional Services Consulting (PS.PSPS). Incumbents who are coordinating all aspects of a product or service offering project for a client, from inception to installation should be matched to Project Management (Client Services) (PS.PMPM).
Scope
- Contributes to small team by taking ownership to deliver assigned activities
Problem Solving
- Works on minimally ambiguous problems where solutions are often readily available
- Situations typically require an evaluative review of a variety of factors to understand problems
- Applies company policies, business understanding and acquired techniques to complete day-to-day assignments
Discretion and Impact
- Minimally impacts quality of own work and the work of others on team
- Exercises judgment, within defined procedures; sometimes adapts practices in order to apply appropriate action
Collaboration and Interaction
- May interact with high-level individual contributors and managers across multiple areas
- Builds productive internal working relationships that require regular interaction across similar areas
Autonomy
- Based on clearly defined objectives, receives general instructions on routine work, detailed guidance on new assignments; begins to independently prioritize work
- May provide broad guidance to individuals in process-oriented roles
Knowledge
- Working knowledge and practical understanding of fundamental Workiva technical standards and methods
- Applying professional principles, techniques, and procedures in own area of discipline; begins to take ownership of assigned activities
- Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
#LI-SP1
