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Open nowFirst seen 11 hours ago

Customer Service Agent

Workoo Technologies416 open roles

Where
Houston, Texas, United States, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Service AgentWorkoo Technologies · Houston, Texas, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workoo Technologies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: first seen 11 hours ago

The posting

Workoo is looking for qualified people to perform customer service tasks in online sales companies. Customers are distributed in more than 4,000 points of sale in 105 countries, with 102 boutiques in fashion capitals such as New York, London, Milan, Paris and Shanghai. Do you want to be part of the journey and join our team? We are looking for customer service representatives to join our wholesale customer management teams.

CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE

Key tasks will be:

-Assist customers and sales representatives with all questions and concerns via phone and email.

-Respond to phone calls to assist customers calling with questions.

-Resolve product or service issues by clarifying the customer complaint, provide the best solution to resolve the issue, expedite correction or adjustment and follow up to ensure resolution. To do this, the person hired will need to work closely with our logistics, accounting, production and sales team.

-Provide customers with timely and accurate information, order status, and product knowledge inquiries

-Follow up on any issues until they are fully resolved

Requirements:

-At least 6 months working experience in B2B Customer Service.

- Proficiency in basic English, additional language will be an asset.

-High communication and customer-facing skills.

-Excellent knowledge of Microsoft Office package, preferably Excel and Word.

-Team player, enthusiastic, accurate and commercially oriented.

-Practical mindset and proactive attitude towards work.

-Advanced problem solving and multitasking skills.

-Friendly and professional manner and courtesy in dealing with customers over the phone is required.

CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE

WHAT DOES Workoo OFFER?

-Ability to work remotely with assignments Monday through Friday only.

-Have the opportunity to join our CSR strategy focused on women empowerment, environmental sustainability and community impact.

-Benefits to improve work-life balance: flexible start and finish times, intensive Friday working hours, work from home policy, and special benefits and schedules for pregnant women and parents.

-Team building activities to promote our company values: respect, innovation, empowerment, performance driven and teamwork.

At Workoo we are an equal opportunity employer. At our company, we want you to come as you are to be the best version of yourself.

If you fit the Workoo requirements and values, don't hesitate to apply for this position!

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  1. A CV for this posting

    Written against Workoo Technologies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workoo Technologies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workoo Technologies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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