Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days agoWe saw it 40 min after it went up

Payroll Managed Services Representative

Workstream21 open roles

Where
Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPayroll Managed Services RepresentativeWorkstream · Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workstream's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Workstream postings stay open a median of 33 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

Workstream median: 33 days open

The posting

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

  • Permanently Remote
  • Pay wired directly to your bank account
  • $50 Monthly Stipend
  • Annual Bonus
  • Performance-based bonuses
  • Flexible PTO
  • Enjoy company time off during some of the major US and PH Holidays
  • Career fast track for performers and internal mobility
  • Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

We are building an AI-native Service organization that delivers accurate, timely, and customer-centric Payroll support. As a Payroll Managed Services Representative, you will help customers navigate their payroll needs while leveraging AI-powered tools and automation to enhance the quality, speed, and consistency of our service.

In this role, you'll combine payroll expertise with strong customer service skills, sound judgment, and a passion for continuous improvement. You'll collaborate closely with teammates and our Engineering, Product, and Design (EPD) teams to identify opportunities to streamline workflows, improve the customer experience, and scale our operations through thoughtful use of AI.

We're looking for someone who is dependable, detail-oriented, and customer-focused. You take ownership of issues from start to finish, communicate clearly, and adapt quickly to new tools and processes. You are excited by the potential of AI and automation while understanding that payroll requires accuracy, confidentiality, compliance, and careful human oversight.

Day In The Life

  • Respond to customer questions, investigate issues, and provide clear, helpful resolutions.
  • Prepare regular payrolls using customer-provided data points and recurring items
  • Review payroll data, identify discrepancies, and follow established controls and procedures.
  • Deliver accurate and timely Payroll services to customers.
  • Handle sensitive payroll and employee information with a high degree of confidentiality.
  • Use AI-enabled tools and automated workflows to improve speed, quality, and consistency.
  • Apply human judgment to review, validate, and escalate AI-generated recommendations or outputs.
  • Identify recurring customer issues and manual processes that could be improved through automation.
  • Share customer feedback and operational insights with team leaders and the EPD team.
  • Participate in testing, rollout, and adoption of new AI-powered tools and processes.
  • Maintain accurate documentation and contribute to knowledge-base improvements.
  • Meet service, quality, productivity, and customer-experience goals.
  • Support a collaborative team environment through knowledge sharing, coaching, and continuous improvement.

Who You Are

  • Experience: 2+ years in payroll, customer service, operations, HR technology, finance operations, or a related field.
  • Attention to detail and commitment to accuracy.
  • Communication: Excellent written and verbal communication skills.
  • Prioritization: Ability to manage multiple priorities and meet time-sensitive deadlines.
  • Problem-solving and critical-thinking skills.
  • Software Proficiency: Comfort working with software, data, and digital workflows.
  • AI Adoption: Willingness to learn and use AI-powered tools responsibly.
  • Confidentiality: Ability to handle confidential information with discretion.
  • Customer-focused mindset and demonstrated ownership of issues through resolution.

Nice To Have

  • Payroll Processing: Experience processing payroll or supporting payroll-related customer inquiries.
  • Systems Knowledge: Familiarity with payroll systems, HRIS platforms, timekeeping systems, or financial software.
  • Certification: Payroll certification such as FPC or CPP.
  • Automation: Experience with workflow automation, AI-assisted tools, quality assurance, or process improvement.
  • Fast-paced Environment: Experience working in a fast-paced technology or service environment.

Success in This Role

Success will be measured by:

  • Completion: Accurate and timely completion of Payroll services.
  • Quality: High-quality, empathetic, and effective customer support.
  • Compliance: Consistent adherence to service controls, policies, and compliance requirements.
  • AI Utility: Productive and responsible use of AI-powered tools.
  • Process Improvement: Meaningful contributions to process and automation improvements.
  • Collaboration: Strong collaboration with teammates and the EPD organization.
  • Skill Development: Continued development of payroll, service, and technology skills.

Know More About Workstream

  • https://www.workstream.us/blog/funding-series-b
  • https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
  • https://techbuzz.news/buzzworthy-august-27-2021/

Additional Information

Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workstream's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workstream's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workstream's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.