The posting
A. Linux Server Monitoring and Operations
- Monitor the health, availability, and performance of Red Hat Linux servers.
- Perform daily server health checks, including CPU, memory, disk space, and system uptime.
- Monitor system alerts and investigate basic infrastructure issues.
- Ensure servers and critical system services are operational.
- Perform routine operational checks according to established procedures.
B. Basic Linux System Administration
- Perform basic user and group account management.
- Manage file and directory permissions.
- Monitor filesystem usage and disk capacity.
- Check running processes and system services.
- Assist with mounting and unmounting filesystems under supervision.
- Execute basic Linux commands for system administration and troubleshooting.
C. Incident Management and Troubleshooting
- Provide first-level technical support for Linux-related incidents and service requests.
- Investigate and troubleshoot basic server, operating system, and connectivity issues.
- Monitor and review system logs to identify potential problems.
- Record incidents, troubleshooting steps, and resolutions in the ticketing system.
- Escalate unresolved or complex technical issues to L2/L3 engineers.
- Follow incident management and escalation procedures.
D. Maintenance and Support
- Assist in routine operating system patching and updates.
- Support scheduled server reboot and maintenance activities.
- Monitor backup job status and report backup failures.
- Assist senior engineers with server upgrades, configuration changes, and maintenance activities.
- Ensure all activities comply with approved change management procedures.
E. Documentation and Compliance
- Maintain accurate operational records and technical documentation.
- Follow established SOPs, security policies, and operational guidelines.
- Ensure proper documentation of incidents and service requests.
- Participate in knowledge-sharing and continuous improvement activities.
3. Technical Skills and Requirements
- Basic knowledge of Red Hat Enterprise Linux (RHEL).
- Familiarity with Linux command-line operations.
- Understanding of Linux file permissions, users, and groups.
- Basic knowledge of CPU, memory, disk, and process monitoring.
- Familiarity with Linux service management using systemctl.
- Basic understanding of networking concepts such as IP addresses, DNS, SSH, and ping.
- Basic knowledge of Linux system logs and troubleshooting.
- Familiarity with shell scripting is an added advantage.
- Basic understanding of ITIL processes and incident management is preferred.
4. Educational Qualifications and Experience
- Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related discipline.
- Fresh graduates or candidates with 1–2 years of relevant experience are encouraged to apply.
- Candidates with Red Hat certification, such as RHCSA, will have an added advantage.
5. Preferred Personal Attributes
- Strong interest in Linux system administration and IT infrastructure.
- Good analytical and problem-solving skills.
- Willingness to learn and develop technical knowledge.
- Good communication and teamwork skills.
- Able to follow instructions and established operational procedures.
- Responsible, detail-oriented, and proactive.



