The posting
Education & Experience
- Bachelor’s degree in a related field required; Master’s preferred.
- Minimum of 10 years’ experience in consulting, or program management.
- Minimum of 3–5 years’ experience in government services and contracting.
- Prior experience managing IT engineering and technical staff in a government environment.
- Top Secret security clearance.
- PMP certification preferred
Knowledge, Skills, and Abilities
- Strong leadership, initiative, and business acumen.
- Excellent written and verbal communication skills at all levels, including executive.
- Ability to work independently and as part of a high-performing, cross-functional team.
- Proven ability to monitor and manage project financials and reporting.
- Strong technical background in Government Contracting, IT services, consulting, and advisory.
- Demonstrated ability to collaborate and influence across sales, services, delivery, finance, clients, and partners.
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/public-sector
https://www.wwt.com/government-services
Preferred locations: San Antonio, TX
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000 to $184,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email [email protected].
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Government Services Team and why join?
Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.
What will you be doing?
WWT is seeking a Senior Federal Program Manager to be responsible for the overall leadership, delivery, and strategic growth of Air Force services programs located in San Antonio, TX.
Key Responsibilities
Strategic Leadership & Engagement
- Develop and execute strategies for AF services programs, including capacity planning, training, and process improvement.
- Build and foster relationships with cross-functional teams (account managers, architects, resource management, sales, analysts, etc.).
- Assume ownership of all business within assigned programs, managing and mentoring on-site and virtual resources.
- Lead delivery of successful AF services engagements, ensuring collaboration, risk management, and operational oversight.
- Grow the staffing business by identifying new opportunities and understanding client environments and initiatives.
Program & Delivery Management
- Lead virtual service delivery teams, driving excellence in outcomes, continuous improvement, and efficiencies.
- Collaborate with sales, finance, operations, and IT leaders to deliver quality and value to clients.
- Serve as escalation point and executive single point of contact (SPOC) for service-delivery issues.
- Advise sales teams on services strategy, planning, and targeted campaigns to grow services within accounts.
- Support creation of Statements of Work (SOW), customer pitches, and presentations.
- Review and understand contract requirements, RFIs/RFPs, modifications, and extensions.
Financial Stewardship
- Meet and exceed financial performance goals across assigned programs.
- Manage overall financial forecasting, and attainment.
- Monitor and manage risks, issues, and financial metrics, leading teams to achieve goals.
- Ensure timely and accurate submission of administrative reports (timecards, status, rosters, rates, partner information).
Client Relationship & Support
- Develop client QBRs, monthly service reviews, and ongoing communications to highlight value and achievements.
- Establish strategic advisor relationships with client executives and facilitate executive steering committees.
- Serve as overall executive SPOC to clients for all service-related issues and escalations.
People Management
- Manage direct reports and coordinate geographically dispersed, multifunctional teams.
- Onboard, mentor, and offboard resources; coach for career development and utilization.
- Advocate and teach organizational values, frameworks, and business practices.
- Conduct regular meetings, communications, and one-on-ones with staff.
