The posting
Job Description
WSP India is seeking a Document Processing Specialist who can provides professional document production, editing, formatting, proofreading, and quality-control support for a variety of technical and business documents. Working collaboratively with project teams, technical professionals, project coordinators, and administrative staff, this role helps ensure documents are accurate, consistent, professionally presented, and aligned with established organizational and client standards.
The ideal candidate combines strong Microsoft Office technical skills with exceptional attention to detail, sound judgment, and a service-oriented approach. The position requires the ability to manage multiple priorities and deadlines while maintaining a high standard of document quality. Work is assigned and prioritized through an established intake process. The specialist communicates scope, timing, missing information, and delivery risks with requestors and team leads.
The role requires the selected candidate to work with our US leads from 3:30 PM to 12:30 AM IST, based at either of WSP India location.
Responsibilities
Document Production & Formatting
- Create, format, edit, revise, and finalize complex business and technical documents using Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.
- Apply established templates, styles, branding, numbering, headings, tables, figures, cross-references, headers/footers, and other document formatting requirements.
- Format reports, proposals, specifications, technical memoranda, correspondence, presentations, and other project deliverables.
- Troubleshoot formatting and document-production issues and correct inconsistencies before documents are finalized.
- Convert, combine, organize, and prepare files for electronic distribution or final delivery.
Editing, Proofreading & Quality Control
- Proofread documents for spelling, grammar, punctuation, formatting, consistency, and completeness.
- Perform detailed quality-control reviews to identify formatting errors, inconsistencies, missing information, and presentation issues.
- Verify consistency among tables, figures, headings, references, appendices, and other document components.
- Maintain the integrity of technical content while improving readability, consistency, and professional presentation.
- Support established document review and quality-assurance processes.
Project & Team Support
- Partner with technical professionals, project managers, project coordinators, quality specialists, and administrative teams to understand document requirements and delivery expectations.
- Prioritize assignments based on deadlines, complexity, and business needs.
- Communicate proactively regarding document status, missing information, competing priorities, or potential delivery risks.
- Provide responsive document-processing support in a deadline-driven environment.
- Maintain organized electronic records and follow established document naming, version-control, and file-management practices.
Standards & Continuous Improvement
- Consistently apply organizational templates, document standards, and quality requirements.
- Identify recurring document-production issues and recommend practical improvements.
- Share document-production knowledge, effective practices, and technical solutions with colleagues.
- Support efforts to improve consistency, efficiency, quality, and scalability of document-production services.
Qualifications
Required:
- Advanced proficiency in Microsoft Word and Adobe Acrobat, with working proficiency in Excel, PowerPoint, Outlook, and Microsoft 365 collaboration tools. Experience should include styles, templates, section breaks, page numbering, tables, automatic tables of contents, headers and footers, and complex document formatting.
- Excellent proofreading, grammar, spelling, punctuation, and written communication skills.
- Strong command of US English grammar, punctuation, spelling, and professional writing conventions. The successful candidate will be expected to learn and consistently apply the organization’s writing guide.
- Demonstrated ability to produce accurate, polished work with exceptional attention to detail.
- Ability to manage multiple assignments and shift priorities while meeting deadlines.
- Strong organizational, problem-solving, and communication skills.
- Ability to work independently while collaborating effectively with geographically dispersed teams.
- Commitment to quality, confidentiality, professionalism, and responsive internal client service.
Preferred:
- Previous experience in document processing, document production, word processing, editing, proofreading, technical documentation, or a related administrative support role.
- Experience supporting engineering, architecture, environmental, consulting, legal, construction, or another professional-services environment.
- Experience working with complex technical reports and multidisciplinary project teams.
- Familiarity with Microsoft 365, SharePoint, OneDrive, and collaborative document-management environments.
Core Competencies
- Quality & Accuracy: Consistently produces thorough, accurate, professional work.
- Technical Document Expertise: Uses advanced document production techniques to efficiently prepare complex deliverables.
- Attention to Detail: Identifies inconsistencies and errors that could affect document quality.
- Customer Service: Builds trusted working relationships and respond effectively to business and project-team needs.
- Organization & Prioritization: Manages multiple assignments while maintaining quality and meeting deadlines.
- Collaboration: Works effectively across disciplines, offices, and functions.
- Continuous Improvement: Looks for practical opportunities to improve document quality, consistency, and efficiency.
- Adaptability: Remains effective as priorities, deadlines, and project requirements change.
Success in the Role
A successful Document Processing Specialist is viewed as a trusted quality partner, not simply a document formatter. The specialist helps technical teams deliver polished, consistent, client-ready work while reducing document-production burden on practitioners and strengthening quality across the organization.
BGV: • Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India. • Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.
About Us
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.
www.wsp.com
We are
- Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
- A collaborative team that thrives on challenges and unconventional thinking.
- A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
- Maximize collaboration.
- Maintain product quality and cultural integrity.
- Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
