The posting
Job Description
The Company
At Willis Towers Watson, we help organisations turn risk into opportunity. As a global advisory, broking and risk solutions business, we combine deep sector knowledge, market insight and data-led thinking to help clients make confident decisions in a fast-changing world.
This is a role with regional reach and practical responsibility, supporting technology-enabled broking, stronger data quality and consistent ways of working across Asia.
The Segment
Corporate Risk and Broking helps clients make smarter decisions about risk. We design insurance and risk transfer strategies that protect businesses, support growth and create competitive advantage. The Gemini and Broking Platform programmes support this ambition by improving broking processes, adoption, insight and connectivity.
The Role
The Project Manager, Gemini & Broking Platform, Asia leads the regional coordination, implementation and adoption of Gemini and Broking Platform initiatives. The role connects business, operations, finance, claims, compliance and central project teams to move agreed developments from planning through rollout, training, reporting and sustained use.
What You Will Do
- Lead Gemini delivery: Coordinate regional platform developments and roll-outs, maintaining clear plans, dependencies, risks and actions.
- Drive training and engagement: Plan and lead Gemini training, workshops and communications so teams understand new processes and ways of working.
- Manage business tracking: Oversee renewal, new business and exposure tracking, and support accurate BDX reporting.
- Champion the Broking Platform: Lead platform developments and roll-outs, support adoption activity and act as a visible point of connection for the business.
- Turn data into insight: Produce Broking Platform insight reports for business stakeholders and, with appropriate support, for insurers.
- Coordinate cross-functional readiness: Work with Placement, Operations, Claims, Compliance and technology stakeholders to confirm requirements, process flows and readiness for launch.
- Support governance: Maintain trackers, action logs and project materials, and provide clear updates on progress, risks, mitigations and next steps.
- Project manage facility roll-outs: Coordinate Aquarius facility roll-outs, track opportunities and support regional facility activity.
- Contribute to placement strategy: Support Placement business, QBR strategy materials, regional events, conferences and selected strategic client initiatives.
Key Outcomes
- Successful implementation: Gemini and Broking Platform changes are introduced in a controlled, practical and business-ready way.
- Strong adoption: Brokers and supporting teams use agreed platform capabilities and processes consistently.
- Reliable reporting: Stakeholders receive timely, clear and decision-useful tracking and insight.
- Connected delivery: Regional and central teams remain aligned on scope, responsibilities, risks and priorities.
- Continuous improvement: Feedback from users and stakeholders is translated into practical enhancements to process, training and platform use.
Responsibilities
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Qualifications
The Requirements
- Project leadership: Demonstrated ability to coordinate complex, multi-stakeholder initiatives and move work from planning to implementation.
- Business and technology fluency: Comfort translating broking and operational requirements into practical platform, process and reporting actions.
- Stakeholder management: Credible and collaborative across broking, operations, claims, compliance, technology and leadership communities.
- Communication: Clear written and verbal communication, with confidence facilitating workshops, training and project updates.
- Analytical discipline: Strong attention to data quality, tracking, reporting and structured problem solving.
- Regional mindset: Able to work effectively across markets, cultures and time zones in a matrix environment.
- Organisation and judgement: Capable of balancing priorities, managing dependencies and escalating risks with appropriate context and recommendations.
- Insurance knowledge: Experience in insurance broking, placement operations or a related financial services environment is essential
Ways of Working
- Client and colleague focus: Design solutions that are practical for users and support better outcomes for clients and markets.
- Ownership: Take responsibility for delivery, follow-through and transparent communication.
- Collaboration: Build momentum through partnership, active listening and clear accountability.
- Integrity: Handle business information carefully and maintain high standards of governance and professionalism.
Role Purpose in One Sentence
To provide disciplined, accurate and timely operational support across revenue booking, insurer receivables, claims coordination and commercial broking administration, enabling WTW’s broking teams to focus on client management, placement strategy and revenue generation.
The Application Process
• Stage 1: Online application review
• Stage 2: Live video or in-person interview
• Stage 3: Offer & onboarding
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]
