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Open nowPosted 10 days ago

Operador de Atención al Cliente

X-28 Alarmas1 open role

Where
Capital Federal, Capital Federal, Argentina
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Your applicationOpen nowOperador de Atención al ClienteX-28 Alarmas · Capital Federal, Capital Federal, Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on X-28 Alarmas's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 10 days ago

The posting

Descripción del puesto

¡Sumate a nuestro equipo! 💪

Nos encontramos en la búsqueda interna de un Operador de Atención al Cliente para nuestro Contact Center. La persona que ocupe el puesto tendrá como misión atender y asesorar, a través de canales telefónicos y digitales, a clientes finales y a agentes/emprendedores vinculados con el servicio de Monitoreo de la Compañía, brindando respuestas claras y una atención de calidad.

Buscamos una persona empática, comprometida y responsable, con excelentes habilidades de comunicación y escucha activa, criterio para resolver diferentes situaciones y capacidad para trabajar en equipo.

Sus funciones serán:

  • Atender las llamadas entrantes de cualquier tipo de cliente y resolver sus consultas en primera línea de atención o transferir a los departamentos correspondientes según corresponda
  • Registrar las gestiones realizadas en los sistemas operativos correspondiente
  • Recibir (inbound) y emitir (outbound) llamadas relacionadas a consultas Administrativas
  • Atender y resolver quejas y reclamos
  • Brindar soporte correspondiente a Recepción y otras áreas según demanda
  • Realizar campañas destinadas al canal de distribución de la empresa
  • Gestionar mensajería de redes sociales y mails institucionales
  • Realizar encuestas de satisfacción
  • Implementar campañas de fidelización destinadas a usuarios de alarmas

Jornada de trabajo: Lunes a Viernes de 14 a 20 hs (part time). Presencial.

Lugar: Mataderos, CABA

Contrato a tiempo indeterminado

Requisitos

  • Secundario completo (Excluyente).
  • Ser estudiante de nivel terciario o universitario, preferentemente de carreras relacionadas con las actividades de la Compañía. (Deseable).
  • Experiencia laboral de al menos 1 año en posiciones similares (Deseable).
  • Herramientas informáticas: Manejo intermedio de Entorno Windows, Paquete Office, CRM (Excluyente).

Beneficios

🎂 Día de cumpleaños

💰 Incentivo anual por desempeño

👨‍👩‍👦‍👦 Licencias extendidas y reintegros por guardería

🚗Alarma vehicular y 🏡servicio de monitoreo gratis para el colaborador

📱Descuento en línea celular

🏋🏻‍♀️Descuentos en Sport Club

📚Posibilidades de crecimiento y desarrollo profesional

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