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Open nowPosted 18 days ago

Retail Operations Manager

xDOF23 open roles

Where
Jakarta Onsite
Work mode
On site
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Your applicationOpen nowRetail Operations ManagerxDOF · Jakarta Onsite
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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. xDOF postings stay open a median of 36 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 18 days ago

xDOF median: 36 days open

The posting

JOB REQUIREMENTS

- Manage and oversee daily retail operations to ensure smooth and efficient business activities.

- Coordinate with retail partners and third-party vendors to support device deployment and operational readiness.

- Ensure proper installation, distribution, and maintenance coordination of robotic devices across retail locations.

- Develop and implement standard operating procedures (SOPs) to improve operational efficiency and service quality.

- Monitor store performance, operational KPIs, and device utilization to identify areas for improvement.

- Coordinate with Sales, Implementor, and other internal teams to ensure successful retail implementation.

- Handle operational issues and ensure timely resolution of problems at retail locations.

- Conduct regular site visits to monitor compliance with operational standards and partner requirements.

- Prepare operational reports, analyze performance data, and provide recommendations to management.

- Manage operational resources, schedules, and budgets to achieve business targets.

QUALIFICATIONS

- Bachelor's degree in Business Administration, Retail Management, Operations Management, or a related field.

- Minimum 3–5 years of experience in retail operations, field operations, or business operations, preferably with at least 1–2 years in a managerial or supervisory role.

- Experience managing multiple retail locations, business partners, or third-party vendors is preferred.

- Strong leadership, problem-solving, and decision-making skills.

- Excellent communication and stakeholder management skills.

- Ability to analyze operational data and prepare performance reports.

- Proficient in Microsoft Office or Google Workspace; experience with operational reporting tools is an advantage.

- Willingness to travel to retail locations and partner sites as required.

- Ability to work in a fast-paced environment and manage multiple priorities effectively.

- Fluent in English

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