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Open nowPosted 949 days ago

汽车服务顾问-事故sa（西安）

xiaopeng/index1,577 open roles

Where
Xi'an, Shaanxi, Chinese Mainland
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Your applicationOpen now汽车服务顾问-事故sa（西安）xiaopeng/index · Xi'an, Shaanxi, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on xiaopeng/index's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 949 days ago

The posting

工作职责：

1、城市服务中心售后客户接待人员，负责线上线下客户预约工作，相应客户预约需求 2、按标准服务流程接车 ，现场接待客户 ，确保车辆按时交车，保证客户满意度 3、统筹维修人员，组织排班-派单工作，并监督整个维修流程 4、及时响应 客户现场或线上的售后服务相关需求，协助处理客户投诉或上报升级投诉 5、协调现场人员与车辆秩序

任职资格：

1、1年以上的驾驶经验，汽车售后服务行业经验优先，形象气质、服务意识佳 2、具备服务顾问经验，熟悉车辆维修流程，具备一定车辆诊断与维修常识或直接维修经验者优先，具备较强的安全生产意识 3、较强的数据分析能力，报告制作能力，熟练使用数据分析工具 4、较强的沟通及团队合作能力 5、以客户为导向，具备良好的客户投诉处理经验和能力 6、对小鹏汽车的品牌/产品/文化高度认同。

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