The posting
About the Role:
Xperience Xscape Travels is looking for a Client Services Specialist to support travelers from planning to trip completion. Youll be the main point of contact for clients, ensuring a seamless experience every step of the way.
What Youll Do:
- Respond to client questions via email, phone, and chat quickly and professionally.
- Manage itinerary updates, travel changes, and special requests.
- Provide accurate destination information and travel guidance.
- Follow up post-trip to confirm satisfaction and collect feedback.
- Resolve issues with empathy and problem-solving skills.
Who Were Looking For:
- Strong communication and customer service skills.
- Organized, detail-oriented, and proactive.
- Comfortable learning new digital systems.
- Previous travel experience is a plus.
- Passionate about helping clients create memorable travel experiences.
Perks:
- Flexible remote work.
- Travel perks, discounts, and insider access.
- Growth opportunities through training and team support.



