The posting
STRETCHLAB - Kyle
Flexologist™
Assisted Stretching | Mobility | Flexibility | Client Wellness
COMPANY OVERVIEW
Founded: 2015 in Venice Beach, California Headquarters: Irvine, California
StretchLab is part of Xponential Fitness, a global boutique fitness franchisor, and is a leading provider of one-on-one assisted stretching and group flexibility training.
At StretchLab, our mission is to help people move better, feel better, and “Live Long.” We bring together knowledgeable professionals from a variety of backgrounds, including personal training, massage therapy, athletic training, physical therapy, sports coaching, yoga, and Pilates, to deliver personalized stretching experiences that support flexibility, mobility, recovery, and overall wellness.
Our proprietary Flexologist™ Training Program equips team members with specialized knowledge and techniques to provide a consistent, high-quality client experience.
As a Flexologist, you will play an important role in helping clients improve their movement, achieve their wellness goals, and experience the benefits of assisted stretching in a welcoming, supportive studio environment.
POSITION OVERVIEW
The Flexologist™ provides individualized, hands-on assisted stretching sessions and leads small-group stretching classes for up to six clients. This role combines knowledge of movement and flexibility with exceptional customer service, client education, and relationship building.
The ideal candidate is passionate about health and wellness, enjoys working directly with people, and is motivated to help clients improve their mobility and achieve their personal goals.
ESSENTIAL DUTIES & RESPONSIBILITIES
Assisted Stretching & Client Wellness
- Deliver personalized, one-on-one assisted stretching sessions tailored to each client's needs, abilities, and goals.
- Lead guided group stretching classes for up to six clients while maintaining appropriate individual attention and safe techniques.
- Encourage, motivate, and educate clients throughout each session to promote a positive and supportive experience.
- Apply appropriate stretching techniques while prioritizing client comfort, safety, and individual limitations.
- Communicate professionally with clients about their progress, session experience, and ongoing wellness goals.
- Maintain appropriate professional boundaries and work within the scope of your qualifications and training.
Client Relationships & Membership Retention
- Build strong relationships with clients to encourage engagement, satisfaction, and long-term retention.
- Support membership growth by educating clients on the benefits of consistent assisted stretching and available membership options.
- Help create an inviting environment where clients feel comfortable, valued, and motivated to return.
- Address client questions and concerns professionally and escalate matters when appropriate.
- Collaborate with sales associates and studio management to support membership sales, client retention, and rebooking.
Sales & Community Engagement
- Assist the sales team and General Manager with studio tours, introductory sessions, and prospective client interactions as needed.
- Participate in off-site events, community outreach, and promotional activities to increase brand awareness and generate new business.
- Support studio marketing and social media initiatives that promote client engagement, membership retention, and community visibility.
- Represent StretchLab professionally at in-studio and off-site events.
Studio Operations & Professional Development
- Clean, sanitize, and maintain stretching equipment and work areas to ensure a safe, organized, and welcoming studio.
- Follow established studio procedures, safety protocols, and operational policies.
- Attend required staff meetings, educational presentations, and professional development sessions.
- Complete all required Flexologist™ Training Program coursework, hands-on instruction, and practice requirements.
- Work collaboratively with studio leadership and team members to maintain consistent service standards and a positive team culture.
QUALIFICATIONS & REQUIREMENTS
- A genuine passion for health, wellness, flexibility, mobility, and boutique fitness.
- At least two years of experience in a fitness, health, sports, or wellness environment involving hands-on client training or service delivery.
- One of the following professional backgrounds: Licensed Massage Therapist (LMT). Certified Personal Trainer. Certified Athletic Trainer. Sports Coach with relevant hands-on training experience. Licensed Physical Therapist or Physical Therapist Assistant, as applicable to state requirements.
- Strong interpersonal and communication skills, with the ability to build rapport and demonstrate empathy.
- A client-focused mindset and enthusiasm for helping people work toward their mobility and wellness goals.
- Ability to create a positive, inclusive environment that welcomes clients of different ages, abilities, and fitness levels.
- Professional work ethic, reliability, punctuality, and adherence to attendance and scheduling policies.
- Ability to perform hands-on assisted stretching and demonstrate stretching techniques in accordance with training, qualifications, and applicable requirements.
- Willingness and availability to complete the StretchLab Flexologist™ Training Program.
FLEXOLOGIST™ TRAINING PROGRAM
All selected candidates must be available to complete the required Flexologist™ Training Program, which includes:
- 20 hours of online educational tutorials.
- Two days of in-person, hands-on training.
- 20 hours of supervised or designated practice, as applicable to the program requirements.
This training is designed to help team members develop the skills and knowledge needed to deliver a consistent, high-quality StretchLab experience.
WHAT MAKES A SUCCESSFUL FLEXOLOGIST?
Successful Flexologists are passionate about helping others, enjoy building meaningful client relationships, communicate with empathy, and take pride in creating a welcoming studio experience. They combine movement knowledge with professionalism, attention to detail, and a commitment to client safety and ongoing development.
EQUAL EMPLOYMENT OPPORTUNITY
StretchLab is committed to equal employment opportunities and a workplace that values diversity, inclusion, and respect. Employment decisions are made without unlawful discrimination based on race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable law. Retaliation against individuals who exercise legally protected rights is prohibited.
Join StretchLab and help clients move better, feel better, and Live Long!



