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Open nowPosted 13 hours ago

Senior Digital Experience Manager

Xsolla189 open roles

Pay
$100,000 – $120,000 a year
Where
Remote USA
Work mode
Remote
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Your applicationOpen nowSenior Digital Experience ManagerXsolla · Remote USA

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Xsolla postings stay open a median of 36 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 13 hours ago

Xsolla median: 36 days open

The posting

ABOUT US

ABOUT THE ROLE

RESPONSIBILITIES

  • Execute and continuously optimize web strategy across xsolla.com and all subsites.
  • Find and act on opportunities to improve engagement, site effectiveness and user experience.
  • Use analytics, UX feedback and user-journey insights to prioritize improvements, working with Product and Self-Service.
  • Turn business priorities into clear, actionable web initiatives.
  • Own day-to-day web operations and publishing workflows.
  • Run launch execution, release readiness and ongoing site updates.
  • Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests, escalating business-critical needs with Product and Engineering.
  • Keep a clear, shared view of active web initiatives and priorities.
  • Act as operational lead for the CMS and publishing systems behind xsolla.com.
  • Work hands-on: build, update and publish directly in the CMS, while leading Web Ops and coordinating Product, Design, Development, SEO, DataOps and DevOps.
  • Partner with Product on template improvements and contributor workflows.
  • Keep templates, metadata, SEO implementation and UX standards consistent.
  • Support migrations and help the web ecosystem scale operationally.
  • Own operational outcomes for go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations (current tooling includes Chili Piper).
  • Resolve issues directly or coordinate with Marketing Operations and Salesforce admins.
  • Keep these systems aligned with Marketing, Sales, Events and campaign execution.
  • Be the go-to web lead for Integrated Marketing and go-to-market stakeholders.
  • Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering.
  • Align day-to-day execution with platform capabilities and the Product roadmap.
  • Provide UX feedback and user-journey recommendations across web initiatives.
  • Work with Design and Product to improve information architecture, navigation, usability and conversion flows.
  • Partner with SEO, Analytics and DataOps to track engagement and surface optimization opportunities.
  • Monitor traffic, engagement, conversion, booking performance and publishing velocity.

QUALIFICATIONS & SKILLS

  • 6–8+ years in web, digital experience or website operations roles, including at least 2–3 years leading cross-functional launches or running a large multi-site website, ideally at a B2B or technology company.
  • Hands-on experience running a CMS and publishing workflow at scale, including templates, metadata and SEO implementation, and comfort building and publishing pages yourself.
  • Technical web fluency: not a developer, but able to troubleshoot and tell whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work.
  • Experience with digital asset management (DAM) and content governance.
  • Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot (Account Engagement) and Chili Piper.
  • A strong UX eye and comfort using analytics to find problems and prove improvements.
  • Proven ability to lead cross-functional launches and keep many stakeholders aligned without direct authority.
  • Clear written and verbal communication, and a bias for reliable execution.
  • Nice to have: Experience with website migrations, experimentation and A/B testing, or the video game industry.

HOW SUCCESS IS MEASURED

  • Launches ship on time, high quality and release-ready.
  • Website engagement and effectiveness improve over time.
  • Publishing is efficient and uninterrupted.
  • Stakeholders feel supported and aligned.
  • Web operations scale across xsolla.com and its subsites.

BENEFITS

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

CRIMINAL HISTORY CONSIDERATION

  • Criminal history check
  • Employment verification
  • Education verification

RELEVANCE TO JOB RESPONSIBILITIES

  • Accessing confidential company data
  • Ensuring compliance with regulatory requirements

RIGHTS UNDER THE FAIR CHANCE ACT

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