Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

Patient Services Nurse Manager- Med/Surg 6-7

Yale New Haven Health1,566 open roles

Where
NEW HAVEN, Connecticut, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Services Nurse Manager- Med/Surg 6-7Yale New Haven Health · NEW HAVEN, Connecticut, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Yale New Haven Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Yale New Haven Health postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

Yale New Haven Health median: 2 days open

The posting

Overview

Patient Services Nurse Manager – Med/Surg 6-7

Location: New Haven, CT

Position Type: Full Time, Benefits Eligible

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values—integrity, patient-centered, respect, accountability, and compassion—which guide what we do each day as healthcare professionals.

As the Patient Services Nurse Manager for Med/Surg 6-7, you will translate hospital strategy into exceptional day-to-day patient care. You will lead clinical operations, develop and support a diverse nursing team, and foster a collaborative environment focused on quality, safety, service, and responsible resource stewardship.

This role offers the opportunity to shape unit goals, strengthen interdisciplinary partnerships, and advance patient- and family-centered care. Our approach is grounded in participation, dignity and respect, information sharing, and collaboration.

Responsibilities

Clinical Quality & Patient Outcomes

  • Lead unit operations to achieve safe, efficient, and cost-effective clinical outcomes.
  • Use quality, safety, and service data to identify trends, address performance gaps, and sustain improvements.
  • Promote evidence-based practice and seamless coordination of care across disciplines and departments.

Team Leadership & Development

  • Provide visible, collaborative leadership that supports engagement, accountability, recognition, and innovation.
  • Guide staffing, performance management, professional development, and succession planning for the unit.
  • Create a positive work environment where team members can grow and deliver exceptional care.

Operations & Fiscal Management

  • Develop and manage the unit budget while maintaining quality, productivity, and responsible resource utilization.
  • Set clinically and fiscally responsive unit goals in partnership with divisional and hospital leadership.
  • Anticipate operational needs and secure the resources required to support patient care.

Patient, Family & Customer Experience

  • Advance patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration.
  • Establish service standards that reflect excellence for patients, families, physicians, staff, and partner departments.
  • Analyze service and satisfaction trends and lead timely resolution of concerns.

Organizational Leadership & Collaboration

  • Represent the unit and organization as an informed and supportive leader aligned with Yale New Haven Health’s mission and values.
  • Collaborate with patients, families, physicians, nursing leaders, and interdisciplinary partners to meet strategic objectives.
  • Formulate and execute unit vision, goals, and plans consistent with hospital policies and priorities.

Qualifications

Education

  • Bachelor of Science in Nursing (BSN) required.
  • Master’s degree preferred.

Experience

  • Five to six years of experience, including clinical practice.
  • Two to three years of demonstrated leadership, supervisory, or management experience required.

Licensure & Certification

  • Current Connecticut Registered Nurse license required.
  • Eligible nurse leaders must obtain and maintain one of the following nursing leadership certifications by December 31, 2028: ANCC Nurse Executive (NE) or AONL Certified Nurse Manager and Leader (CNML).

Skills

  • Demonstrated ability to lead a large, diverse workforce in a 24-hour operational environment.
  • Ability to manage multiple priorities and lead organizational change.
  • Excellent communication, collaboration, and customer service skills.
  • Proficiency with computer-based information systems that support care delivery.
  • Knowledge of operational budgeting, finance, and quality-improvement processes.

Physical Demands

This position carries 24-hour accountability for unit operations. The role requires prolonged standing, walking, and lifting and may involve exposure to blood, body fluids, and other biohazards.

Benefits

  • Competitive compensation based on experience and qualifications.
  • Comprehensive health, dental, and vision coverage.
  • Retirement savings options with employer contributions.
  • Paid time off and employee wellness resources.
  • Professional development and continuing education opportunities.

EEO/AA/Disability/Veteran

YNHHS Requisition ID

185479

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Yale New Haven Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Yale New Haven Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Yale New Haven Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.