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Open nowPosted today

ANALISTA DE RELACIONAMENTO

YBERA GROUP

Where
VITORIA, ES, Brasil
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Your applicationOpen nowANALISTA DE RELACIONAMENTOYBERA GROUP · VITORIA, ES, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on YBERA GROUP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted today

The posting

Estamos em busca de um profissional comunicativo, empático e com visão analítica para atuar no relacionamento com as afiliadas Ybera. Essa pessoa vai acompanhar a jornada das afiliadas, atender suas demandas e analisar indicadores de engajamento e satisfação. Com isso, vai fortalecer o vínculo com a rede, garantir uma experiência de qualidade e contribuir para a evolução da performance das afiliadas.

Principais atividades

  • Atender e acompanhar as afiliadas pelos canais digitais da área, orientando quanto a cadastros, pedidos, comissões, benefícios e demais demandas;
  • Tratar reclamações e casos de maior complexidade, buscando soluções junto à liderança e às áreas responsáveis dentro dos prazos estabelecidos;
  • Acompanhar e analisar indicadores de atendimento, engajamento e satisfação, identificando oportunidades de melhoria;
  • Registrar e manter atualizadas as interações no CRM e nas ferramentas da área;
  • Orientar as afiliadas sobre o uso dos canais, plataformas e recursos da Ybera, incluindo o Ybera Academy;
  • Compartilhar com as equipes de Performance, Marketing e Ybera Academy as dúvidas recorrentes e as necessidades percebidas nos atendimentos;
  • Elaborar relatórios e controles sobre o relacionamento com as afiliadas para a liderança;
  • Interagir com as áreas Comercial, CRM e Marketing para garantir a resolução integrada das demandas;
  • Apoiar a revisão de processos e fluxos de relacionamento, sugerindo melhorias;
  • Manter-se atualizado sobre produtos, campanhas, procedimentos e políticas voltadas às afiliadas.
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One press. We do the rest.

  1. A CV for this posting

    Written against YBERA GROUP's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on YBERA GROUP's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    YBERA GROUP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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