Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 32 hours ago

Welcome Center Supervisor

YMCA of Metropolitan Detroit85 open roles

Where
Carls Family YMCA, 300 Family Drive, Milford, Michigan, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowWelcome Center SupervisorYMCA of Metropolitan Detroit · Carls Family YMCA, 300 Family Drive, Milford, Michigan, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on YMCA of Metropolitan Detroit's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 32 hours ago

The posting

FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits

FREE Family Membership & Discounted Access to Programs

Flexible Scheduling

Family-friendly Work Environment

Employee Assistance Program & Retirement Plan

General Function The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards.  Education/Experience/Training/Certifications

A high school diploma, administrative and supervisory experience, and excellent communications skills required.

Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.

Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month.

Position Benefits

Paid Time Off and 10 Paid Holidays

Medical, Dental, Vision, Life, and AD&D Insurance

Short-term/Long-term Disability and Flexible Spending Account

Job Duties & Responsibilities

Provide exceptional customer service at all times to members and staff.

Manage the interviewing, hiring, and training of Member Experience Team.

Support the management of the Member Experience Team’s schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director.

Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned.

Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls.

Meet monthly sales goals.

Work nights, weekends and closeouts required.

Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events.

Personally lead the member experience by working at the Welcome Center at least 20 hours/week.

Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed.

Serve as an Shift Lead (4-hour shift) up to 3 times per week.

Abilities & Skills

Ability to participate in all physical aspects of the position.

Ability to sit and stand from a seated position when interacting with members.

For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against YMCA of Metropolitan Detroit's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on YMCA of Metropolitan Detroit's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    YMCA of Metropolitan Detroit's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.