The posting
The Amon G. Carter Downtown YMCA impacts lives every day. We are a leading non-profit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for the creation, implementation, registration, record keeping and delivery of wellness programs. This position will also lead assigned aquatic functions and ensuring safety is a top priority. The ideal candidate must have a demonstrated track record of delivering high-quality program, combined with the ability to manage the administrative components of the job. Strong organizational and time management skills are necessary to ensure that members and participants have a high-quality experience at the Y. Responsibilities include supervision and training of staff along with new and innovative ideas to grow and expand existing programs. Our mission and core values are brough to life by our culture. It's who we are, who we aspire to be and how we show up everyday. We are cause-driven. We don't just show up, we show up with purpose. As a cause driven leader you are expected to be:
Welcoming - Accept neighbors eagerly, warmly, hospitably, and as equal participants. Nurturing - To care for, support, and help develop through encouragement. Hopeful - Take an optimistic or positive view of future outcomes. Determined - To devote full strength and concentrated attention to the cause. Genuine - To be honest and open in relationships with others.
We act with intentionality to connect people to our cause. Join us and help transform lives! QUALIFICATIONS Education & Certifications:
Bachelor's degree in related field or 3 years of related experience. 1-2 years of related experience in a supervisory role preferred. Certifications: ASHI Basic Life Support (ASHI CPR Pro), First Aid, Lifeguard Certification and Swim Instructor Certification preferred.
Background & Experience:
Supervisory experience in a member/customer service-related role required. Flexibility in work schedule, including evenings and some weekends. Excellent organizational, member engagement, staff development, administrative, and communication skills. Knowledge and experience working with diverse populations preferred. High energy, positive, "can do" attitude, flexibility, teamwork, and attention to detail and a high degree of initiative will help this candidate be successful.
ESSENTIAL FUNCTIONS
Responsible for creating and fostering a strong atmosphere of teamwork and cooperation among staff (example: group exercise, wellness coaches, personal trainers, lifeguards, and swim instructors). Responsible for recruiting, interviewing, and hiring healthy living staff and aquatics staff, subject to the approval of the Executive Director. Responsible for maintaining a constant focus on member service as the number one priority of the healthy living and aquatic departments. Responsible for the daily supervision, leadership and scheduling of classes and personal training sessions. Manage aquatic programs, enrollments and registrations, marketing of programs and member/participant experience. Monitor program usage, check-in and service procedures, cancellations and changes. Ensure the accurate processing and management of program software systems including Daxko and others. Track program usage, inquires, terminations, etc.; prepare daily, weekly and monthly reports and schedules; collect and distribute program evaluations, conduct quality checks and satisfaction surveys. Assist with Member relations and involvement, member service inquires, complaints and concerns related to the aquatic and wellness department. Responsible for new program sign-ups and program needs. May process financial assistance request. May be responsible for class attendance counts, monthly schedule and healthy lifestyle and aquatics staff payroll. Assists with promoting program awareness through publications, marketing materials and member promotions. Participate in facility and community events. Assists in maintenance of fitness equipment and weekly/monthly checklist reports for both Wellness and Aquatic Departments. Assists with employee and member wellness and aquatic activities. Assists with fundraising and special event efforts; serve as a staff liaison for fundraising team. Provide staff leadership for branch special events. Responsible for attendance at all required meetings and YMCA activities. Perform other duties as assigned.
YMCA LEADERSHIP COMPETENCIES
Values - Models and teaches the Y's values. Decision Making - Provides others with frameworks for making decisions. Project Management - Develops plans and manages best practices through engagement of team. Finance - Effectively creates and manages budgets. Quality Results - Holds staff accountable for high-quality results using a formal process to measure progress. Self-Development - Shares new insights. Emotional Maturity - Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.
MISSIONTo put Christian principles into practice through programs, services & relationship that build healthy spirit, mind and body for all.VALUES
The YMCA is committed to putting Christian principles into practice. YMCA programs, activities, and relationships teach and model Christian values in order to strengthen kids, families, and communities. We are a private, nonprofit, membership-based organization that serves the greater Fort Worth area. We seek to broaden an individual's involvement, first from participant to member and later to volunteer, donor, and advocate. YMCA programs are developmental in nature, helping people grow in spirit, mind, and body, while recognizing the benefits of recreational time and pursuits. We seek to be fairly priced, affordable to all, and perceived as a good value. Charitable and earned revenue together provide the necessary resources to accomplish our mission. A generous and easily accessible financial assistance program keeps our programs and facilities open to all. Now in 2024 the YMCA staff and volunteers will begin the work and strategy to bring the vision back as a priority.
AREAS OF IMPACTThe YMCA is an organization that serves all people, from all backgrounds and all walks of life. Our purpose is to strengthen community. Our areas of impact include:
Youth Development: Empowering young people to reach their full potential. Healthy Living: Improving individual and community well-being. Social Responsibility: Providing support and inspiring action in our communities.
COMPENSATION & BENEFITSThe YMCA of Metropolitan Fort Worth offers a competitive salary and benefits package for selected candidates. The yearly salary range for this position is $14-$17/hr and will be commensurate with the selected candidate's experience. The YMCA provides competitive health, dental, and vision benefits. Long-term disability, a medical and dependent care reimbursement plan, employee assistance plan, free family membership, discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more! Eligible to enroll in a 403 (b) tax-deferred account at beginning of employment. 12% retirement paid by the YMCA upon meeting eligibility requirements. Paid time off (PTO) based on hours worked and years of service. Training and leadership development opportunities. It is a requirement that the incumbent lives in the community the YMCA of Metro Fort Worth serves.
